Information Management Assistant

**Olgoonik is an Equal Opportunity Employer - EEO AA M/F/Vet/Disability**:
Olgoonik is a strong family of professional contracting companies established to create benefits for our Alaska Native shareholders and fueled by the belief that to do so our operations must remain of the highest quality, our employees qualified and principled, and our commitment to safety and every client’s mission unconditional.

From our roots in Alaska’s Arctic to our operations in South America, Europe, Asia, Africa and the Middle East, our experienced and dependable workforce consistently delivers results through a sharp combination of innovation and practicality.

**Information Management Assistant**:
**Overview**:
This position is located in the Coordinator of Afghan Relocation Efforts (CARE) Office, in the U.S. Department of State (DOS) in Doha, Qatar at Camp As Sayliyah (CAS). The incumbent assists the Information Systems Officer (ISO) with managing and administering the embassy’s unclassified network, voice and data processing equipment, radio equipment, and supporting the area of cyber security. Assistance also includes working on the Unclassified Local Area Networks (LANs), responding to user trouble calls, maintaining inventories of equipment and telephones & radios, and supporting other operations as required and time permits. Position requires irregular weekend and evening work, as well as the ability to physically lift up to 50lbs.
- _This position is contingent upon award of contract._

**Primary Responsibilities**:

- Administers and operates unclassified telecommunications network equipment including multiplexers, modems, routers, switches, satellite equipment, and radios; installs, operates, and maintains network hardware and software; and troubleshoot and restore outages within the network.
- Administers the Embassy’s unclassified hard-wired and mobile telephone program including installation of new equipment, maintenance and repair of equipment, and guidance/assistance to personnel in the proper use of these systems.
- Assists with the annual inventory of all unclassified IRM equipment in non-Control Access Areas (CAA). Responsible for following proper inventory procedures as secure equipment is added and disposed of from the non-CAA area. Updates appropriate staff when new equipment is received, deployed, moved, or removed from service.
- Monitors and implements security controls on State automated information systems. Supports operations in the area of cyber security, contingency planning, general security operations and risk management.
- Assists in the configuration and installation of unclassified computers, printers, scanners, and peripheral devices within non-CAA. Assists with Server Maintenance if required, and IT support for Control Rooms during special events/VIP visits.
- The incumbent works with IRM staff to ensure non-CAA security requirements are met. Tasks include setting access rights for users and file and directory attributes to protect shared files. Incumbent will install and support various new software packages including Windows 10/11 Workstations and Microsoft Office O-365.
- Maintains the eScore inventory for unclassified CAA items. Maintains a listing of all workstations. Updates eScore when new equipment is received or when old equipment is turned in.
- Provides ad-hoc software and hardware training for users.
- Supports unclassified transport, storage, delivery, acquisition, and documentation.

**Education and/or Experience**:

- Bachelor’s degree required.
- Three (3) years or more of relevant experience.

**Knowledge, Skills, and Abilities**:

- Working knowledge of government preferred.
- Interpersonal skills sufficient to positively influence staff and client are required.
- Must demonstrate a good attitude and ability to work as a member of a team.
- Position requires self-motivation and the ability to work effectively under a minimum of supervision.

**Certificates, Licenses, Registrations**:
None

**Security Clearance**:
TOP SECRET Clearance Level Required
- Must have a current United States Government TOP SECRET Personnel Security Clearance.
- Must have a current U.S. Government Single Scope Background Investigation (SSBI)/ Tier 5 or equivalent.
- Must be a U.S. Citizen.
- Must be able to maintain required Security Clearance/access approvals.

**Additional Details**:

- Subsidiary: Olgoonik Solutions, LLC
- FLSA: Non-Exempt
- Requisition Nbr: 2013710

**Olgoonik is an Equal Opportunity Employer - EEO AA M/F/Vet/Disability**:
Olgoonik is an equal opportunity employer in all aspects of employment to all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, age, disability, genetic information, or veteran status. As an Alaska Native Corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.