Cloud Solution Architect

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience. We are looking for a highly motivated and passionate **Security Cloud Solution Architect (CSA)** to drive our customer's security transformation on the **Microsoft Azure and Microsoft 365 Platforms**. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health. **Responsibilities**: **Thought Leadership** - Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security. Be a Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap. **Trusted Advisor** - Empower customers in their Microsoft Security adoption journey, being hands on with them to envision and define a Secure strategy, Architecture, and implementation of necessary security controls aligned with M365 E5 and Microsoft Azure Security workloads while ensuring operational health. **Security Services Acquisition and Expansion**: - Position and deliver solutions that drive Security products usage with a focus on Microsoft Sentinel, Defender for Cloud and other Azure security solutions. Collaborate with Azure Infrastructure, Data, Apps teams to expand Security of cloud migration projects. **Understand Customer/Partner Technical Environment** - Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits "Secure by Design" framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment. **Architecture Design and Deployment** - Run Architectural Design Session to build a plan for implementing the solution — governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production **Practice Development** - Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform **Qualifications**: Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Cybersecurity, or related field 7+ years experience in cloud/infrastructure technologies, cybersecurity, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. **Additional or Preferred Qualifications**: **Key Capabilities & Skills**: - Relationship Building - Proven track record of building deep technical relationships with senior security teams and executives in large or highly complex accounts. Experience in managing various stakeholder relationships to get consensus on security solutions/projects. - Problem Solving - Ability to solve customer security problems through cloud technologies - Collaboration and Communication - Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. - Presentation skills with a high degree of comfort with both large and small audiences (SeniorExecutives, Security teams, Security Operations Center (SOC) leadership, Security admins, DevSecOps, Cloud Security architect teams). - Customer Focus - Customer obsessed leader with an "if I don't know how to get it done, I'll find someone who does" approach to solving customer challenges - Value Realization - Ability to understand customer business objectives and outcomes and ability to quickly leverage tech solutions to accomplish those outcomes - Trusted Technical Advisor - Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor - Architecture - Ability to assess customer's multi-cloud ecosystem of systems & processes and make strategic recommendations that align with modern security practices and principles. **Technical** - The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends. - Competitive Landscape: Knowledge of cloud security platforms and comp