Associate E-channels System Analysis

**Business Unit**
- QNB - Qatar**Division**
- Not Applicable**Department**
- Not Applicable**Country**
- Qatar**Closing Date**
- 19-Sep-2026

**About QNB**:
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

**Job Summary**:
**Main Responsibilities**:
**A. Shareholder & Financial**:

- Implements KPI’s and best practices for E-Channels System Analysis
- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
- Act within the limits of the powers delegated to the incumbent.

**B. Customer (Internal & External)**:

- Liaise with the concerned business for their information requirements and follow-up as and when required to answer their business needs.
- To assist customers in all their queries on Bank’s product and seek solution to their requests.
- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

**C. Internal (Processes, Products, Regulatory)**:

- Correct bugs and errors by making appropriate changes and then retest the program to ensure that the desired results are produced.
- Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program.
- Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
- Write or contribute to instructions or manuals to guide end users.
- Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral equipment are responding to a program's instructions.
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language.
- Perform systems analysis and programming tasks to maintain and control the use of system’s software.
- Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.
- Comply with existing standards and policies as set by the Group’s management.
- Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.

**D. Learning & Knowledge**:

- Fully understand user requirements as provided by the business analysts.
- Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and
- Possess and implement the development life cycle followed with in the Group.
- Proactively identify areas for professional development of self and undertake development activities.
- Seek out opportunities to remain current with all developments in professional field.

**Education and Experience Requirements**:

- Bachelor’s degree in Computer Science.

**Note: you will be required to attach the following**:

- Resume/CV
- Copy of Passport or QID
- Copy of Education Certificate