Technical Training Manager

**Job Requisition ID**:171862

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the Role**
We are seeking a Technical Training Manager - Automotive to join our team at Al-Futtaim Automotive Talent Centre in Dubai. This role is pivotal in developing competent and productive associates through assessments, on-the-job development activities, and engaging training programs aligned with our brand standards.

**What You Will Do**
- Conduct training needs analysis, design, development, planning, and implementation of technical training programs using a blended learning approach
- Develop digital materials, record videos, deliver face-to-face training, and provide on-site support and coaching
- Continuously refine the curriculum for technicians and develop new learning methods to support growth
- Deliver engaging technical training in various formats, including video presentations and face-to-face sessions
- Conduct self-assessments of training programs to promote continuous improvement
- Support the coordination and monitoring of distributor training to ensure compliance with brand standards
- Identify and monitor business KPIs that can be improved with focused training

**Required Skills to Be Successful**
- Extensive experience in technical training and the automotive industry
- Strong communication and consultation skills
- Minimum of 5 years in a technical training or coaching role and 10 years of automotive industry experience
- High-level qualification in a technical area applicable to the automotive discipline and adult learning or training and assessment certification

**About the Team**
You will be part of a dedicated team of trainers at the Al-Futtaim Automotive Talent Centre, working collaboratively to develop and deliver high-quality training programs. Our team is committed to creating positive, energetic, and productive learning environments for all associates.

**What Equips You for the Role**
- Excellent negotiation skills and the ability to manage senior management expectations
- A proactive approach to continuous improvement and the ability to adapt to new technologies and methods
- High proficiency in both written and spoken English (additional languages are advantageous)
- Proficiency with digital learning platforms and video editing software
- Ability to train, coach, and build relationships effectively
- Strong customer service skills and the ability to manage schedules in a fast-paced environment
- Proficiency in Microsoft Office programs and video authoring/editing softwar

**About Al-Futtaim Automotive**
A major division of the UAE-based Al-Futtaim Group of companies, **Al-Futtaim Automotive** is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. **This is Al-Futtaim Automotive and we empower talent to move forward.