Spa and Wellness Therapist

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.

**Job Description**:
**A. Job Responsibilities**

**1. Operations**

1. To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed.

2. To contribute to the high level of services in accordance with the company’s standard as prescribed in Standard Operations Manual.

3. To perform quality massage therapies and body treatments as prescribed in Standard Training Manual.

4. To ensure that all equipment associated with service function at all time.

5. To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests.

6. To assist with demonstrations and events as required.

7. To participate in a new training and refreshing program as required.

8. Consulting with clients on stylistic options for their hair.

9. Listening to client needs to determine their preferences.

10. Describing different hair care products and their benefits.

11. Shampooing, cutting, coloring and highlighting hair.

12. Offering manicure, pedicure, waxing and facial services.

13. Acting as salespersons to sell clients hair care retail products.

14. Building a personal relationship with clients to ensure return visits.

15. Adhering to salon safety and cleanliness standards.

16. Managing bookings and welcoming clients into the store.

17. Keeping updated on hairstyle trends and styling methods.

18. Performing scalp treatments.

**2. Administration**

1. To update the Therapist Log Book.

2. To complete all assignments stated by deadlines with the spa manager or supervisor’s guidelines.

3. To respond to the change as indicated by the company.

**3. Policy & Procedure**

1. To have a complete understanding of and adhere to the company’s policy and procedures

2. To have a complete understanding of and adhere to the company’s policy related to fire, hygiene, health and safety

3. To report for duty punctually and wear the correct uniform with the name badge at all times

4. To carry out the other duties as assigned by the management team

5. To establish good relationship and rapport with guests and colleagues

6. To ensure the cleanliness and hygiene in work areas

**B. Job Specification**

**Position Requirements**
- At least secondary graduated
- Certificate in Thai massage and Oil massage is preferable
- Spa experience is advantage

**Personnel Requirements**
- Able to communicate in English
- Well groomed
- Enthusiasm, Good Team player
- Ability to work in flexible hours including weekends and public holiday
- Good attitude in job and willing to learn

**Qualifications**:
Certified as Spa Therapist

With 2-5 years of experience in the same field in hotel industry

With good English communication skills

With pleasing personality and a well focused individual

Able to handle pressure at work and capability to multi-task