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Coordinator - Patient Imaging

3 weeks ago

Doha, Qatar Management Solutions International (MSI) Full time

Location- Doha, Qatar- Experience- 2- Job Type- Outsourcing**Job Description**:
KEY ROLE ACCOUNTABILITIES
- Performs consistent quality scheduling of patients to all modalities in Radiology to meet the needs of the

patient and physician.
- Consistently performs accurate Patient Identification practices, including proper PEARL record searches.
- Initiates and advocates decisions in the context of patient experience and patient-centered care
- which impacts patients, families, and physicians.
- Involvement in pre-authorization and insurance verification during scheduling activities

encounters to provide a superior 1st point of contact patient experience.
- Observes and maintains patient privacy and confidentiality at all times.
- Consistently performs the Patient Identification process, including patient wristbands and methodical

implementation of the biometric system in Patient Identification practices
- Performs accurate scheduling activities in assigned Radiology locations face-to-face, via telephone and

by electronic methods. Shows ability and aptitude to function between modalities whilst maintaining

proficient practice.
- Performs scheduling of patients for all assigned modalities and associated preconditions, including consideration of: o Priorities and special needs. o Equipment resource availability, static and mobile o Multidisciplinary staffing involvement o Advanced scheduling of multi-modality and multiphasic exams o Advanced scheduling of DI/Radiology exams under anesthesia - Coordinates surgical pre-operative, perioperative and interventional radiology procedure bookings with surgical scheduling team for pre-operative activities and pre-procedural resource availability. - Identifies scheduling conflicts and adjusts schedule to best of ability. Escalates as appropriate to ensure resolution. - On scheduling initiates insurance eligibility, when appropriate, which may require direct contact with financial counsellors and insurance authorization teams - Performs basic pre-registration tasks upon booking appointments. - Creates orders in Cerner for externally referred-in patients, transcribing the information from the provided requisition form. - Assists PACS Administrator, as scenario necessitates, to accurately copying patient imaging exams to CD /DVD from PACS for patient referral elsewhere - Assists and liaises with the Radiology Processing Officers in associated reception - basic registration duties as workload necessitates. - Adheres to departmental and organizational policies, procedures and regulatory standards and requirements. - Adheres to and promote compliance with the hospital’s radiation safety and protection and MRI safety policies and associated codes of practice and take appropriate action where non-compliance is evident. - Participation and compliance with quality improvement programs and competency assessment initiatives for Radiology services. Participates in mandatory training and actively practices continual professional development in alignment with professional development programs. - All other duties within the scope of the position necessary for the Radiology services to run efficiently, as assigned. - Adheres to standards as they appear in the Code of Conduct and Conflict of Interest policies - Adheres to and promotes Values In view of the evolving needs and opportunities within this position may be required to perform other duties as assigned and reporting relationships may vary.