Manager - Domestic Transaction Banking

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The incumbent will manage all GTB projects running including projects relating to new system developments, system upgrades, innovation projects, implementations etc. Incumbent is responsible for ensuring all projects are running effectively and delivered on time

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- Coordinates effectively between the GTB products and channels teams and other stakeholders responsible and involved in any project such as IT, operations and all other units.
- Is accountable for preparation and implementation of all projects at any level. Coordinates and ensures all requirements by GTB products is delivered on time such as BRS, FSD reviews. Ensure right resources and running of all activities required by GTB such as UAT, migrations, reviews and client communications.
- Responsible for working closely and coordinating internally between GTB units such as products, channels, sales and service as well as between GTB and other departments involved such as IT, Operations, Compliance, risk etc to ensure projects run effectively and efficiently and are delivered on time and on specification
- Is responsible for initiating, developing and implementing policies, standards, systems and procedures pertaining to the function under supervision in line with QNB guidelines and policies as well as external regulations and high market standards. Ensures that these are adhered and followed to the fullest extent on a daily basis.
- Based on market research data as well as customer feedback provides valuable inputs on product development to the responsible employees.
- Builds strategic relationships with various relevant internal and external entities for enhancement of QNB Global Corporate Banking business.
- Manages day to day unit's activities and resolves any issues to ensure a smooth functioning of the unit.
- Carries out assessment of the complexity and feasibility of proposed project implementations and its impact upon the client in terms of technical feasibility. Advises the project team and client on feasible solution that meets client requirements.
- Provides technical support to complex projects and supports the business with technical complexities
- Work with peers in Product and Sales through active involvement in different stages of the product development cycles for all transaction banking, electronic banking or Internet based initiatives from product initiations to product launch.
- Acts within the limits of powers delegated to the incumbent and adheres to QNB policies.
- Ensures identification and development of internal control systems to address control weakness
- Assigns responsibilities to employees under supervision to ensure smooth operation of a unit.
- Is responsible for managing unit's performance in line with unit's goals and targets as well as sets goals and appraises individual performance.

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- University graduate BA or MBA preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Master's degree is highly preferred, project management accreditation preferred.
- At least 6 years of banking relevant experience, preferably within a highly rated international bank with a focus on projects, products or systems management.
- Outstanding oral and written communication skills in English
- Knowledge of Arabic language - preferred
- Knowledge of any relevant widely used languages in a business environment is an advantage
- Knowledge of risk management concept and practices
- Project management skills are mandatory
- Understanding of relevant laws, regulations and practices pertaining to trade services in particular and Banking Industry in general
- Good understanding of Corporate Banking customer base, it's needs and expectations
- Familiar with balanced scorecard approach
- Outstanding financial planning and budgeting ability
- Strong analytical skills with ability to communicate both verbally and in writing
- Proficiency in preparation and utilization of financial modeling
- Excellent people relationship skills and team management

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