Laundry Attendant Handling Tailoring

1 week ago

Doha, Qatar voco Full time

Laundry Role

-Answer the telephone in an efficient, courteous manner within 3 rings.

-Provides quick courteous response to express requests.

-Ensure that the guest laundry is received with a laundry slip and with full details of guest i.e. name, room number, signature.

-If any special guest request is there update on the board and follow up to ensure requirements met.

-Express laundry & Pressing to be delivered to guest with in the required time.

-All laundry upon receiving & delivery need to be updated in the log book.

-Responsible for charging guest laundry bill to the rooms through Micros.

-Quality of the guest garments has to be checked before delivery and if any stains which is not possible to remove has to be sent with the stain card.

-DND procedure need to follow up.

-DND and No post laundries have to be handed over to the next shift.

-Completion of the discount form/void form (if any) with manager signature must be forwarded to finance.

-Responsible for maintaining the cleanliness and condition of the laundry trolleys.

-To assist colleagues during daily peak periods

-Assists in linen inventories.

-Participate in Housekeeping meetings and make suggestions for improvements to the Laundry Supervisor

-Participates in the multi - skilling philosophy of the department

-To respond to changes in the department function as dictated by the Industry, Company and Hotel

-Carries out any other requests by the Housekeeping leaders

-Ensures that all paperwork done on each shift is completed and filed.

-Ensure all staff are using correct procedures during the course of their shift.

-Preparation of reports signed off by uniform attendant and Supervisor on shift.

-Filing of documentation is in order.

-Ensure paper communication is signed by appropriate person.

-Stock take of non uniform supplies is tracked.

-Laundry reports are correct, signed and filed.

Tailoring Role
- Perform basic alterations on uniforms and guest clothing, including hemming, taking in/out, and repairing damaged garments.
- Maintain a record of alterations requested by staff and guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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