Service Mapping Consultant

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar Holograph Full time

Company Description

Holograph Technologies & Consulting, Inc. is a trusted solutions partner located in the USA, Saudi Arabia, UAE, and India, with over 15 years of experience in technology and 10 years in Atlassian solutions. We specialize in helping Enterprises and SME customers in their digital transformation journey. Our expertise spans across migrations, consultation, and implementation, supporting various OEM ecosystems like Atlassian, Google, and Adobe. We are committed to helping businesses streamline processes, achieve efficiency, and drive revenue by leveraging smart technologies and collaborative approaches.

Key Responsibilities:


• Configure, manage, and maintain Service Mapping and Discovery tools within the ITSM platform.


• Create and maintain service maps to ensure accurate relationships between applications, services, and infrastructure.


• Collaborate with IT, application, and infrastructure teams to gather requirements for service mapping.


• Continuously refine and improve service mapping processes to increase data accuracy and completeness.


• Monitor and troubleshoot issues related to discovery patterns, probes, and credentials.


• Ensure compliance with governance, standards, and data quality for CMDB (Configuration Management Database).


• Provide support during incident and problem investigations by leveraging service maps for impact analysis.


• Develop and maintain documentation for service mapping processes, workflows, and best practices.


• Conduct training or knowledge-sharing sessions with stakeholders on the use of service maps.


• Stay updated with ITSM and service mapping trends, tools, and best practices.

Required Qualifications & Skills:


• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).


• Hands-on experience with ITSM platforms, preferably ServiceNow Discovery and Service Mapping.


• Strong understanding of CMDB structure, CI classes, and relationships.


• Knowledge of infrastructure technologies (servers, databases, networks, cloud platforms).


• Experience troubleshooting discovery probes, patterns, and integrations.


• Ability to analyze complex service dependencies and present clear visual service maps.


• Strong problem-solving skills with attention to detail.


• Excellent communication and collaboration skills.

  • Service Mapping

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Nair Systems LLC Full time 90,000 - 120,000 per year

    Nair Systems is currently looking Service Mapping (CMDB) Specialist for our Qatar operations with the following terms & conditions.Required Qualifications & Skills• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).• Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and...

  • Transport Mapping Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Bureau Veritas Full time 90,000 - 120,000 per year

    Qualifications:Transport Planning Engineer with expertise in engineering map development for public transport networks.Master's or Bachelor's degree in Civil Engineering.Minimum of 7 years of experience in public transport planning and using transport models.Experience in coordinating with technical teams for preparing CAD-based design drawings according to...

  • Transport Mapping Specialist

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Bureau Veritas Full time 40,000 - 120,000 per year

    Qualifications:* Transport Planning Engineer with expertise in engineering map development for public transport networks.* Master's or Bachelor's degree in Civil Engineering.* Minimum of 7 years of experience in public transport planning and using transport models.* Experience in coordinating with technical teams for preparing CAD-based design drawings...

  • Operational Auditor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Nahj consultant Full time 120,000 - 180,000 per year

    Job Title: Operational Auditor & Sales ExecutiveCompany: Nahj – Specialty Coffee ConsultantsLocation: Doha, QatarReports To: Managing DirectorAbout NahjNahj is a premium consultancy firm specializing in the development and growth of specialty coffee brands and cafés. Our mission is to elevate coffee standards across the region through operational...

  • Informatica Consultant

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Novancy Full time $80,000 - $120,000 per year

    We areseeking an experienced Informatica Consultant to support thedevelopment, optimization, and maintenance of data integration processes in acomplex enterprise environment.Duration: 4 monthsLocation: QatarStart: ASAPAccommodation and allowance provided Key Responsibilities:Design and implement ETL workflows using Informatica PowerCenter or Informatica...

  • Functional Consultant-Finance, HR

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar RITS Full time 90,000 - 120,000 per year

    Functional Consultant – Finance, Accounting, HR & Payroll (Odoo ERP)Position OverviewThe Functional Consultant is responsible for analyzing business requirements and implementing Odoo ERP modules related to Finance, Accounting, HR, and Payroll. This role bridges the gap between business needs and technical solutions, ensuring accurate configuration, smooth...

  • Consultant – Business Analyst

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar K20S Information Technology Est Full time 100,000 - 120,000 per year

    Role: Consultant – Business Analyst (Data)Experience : 5+ Years Location: Doha, Qatar Job Type: Full-Time | Onsite Languages Required: Bilingual – Arabic & English (Fluent) Are you passionate about transforming data into actionable insights? Do you excel at bridging the gap between business goals and data-driven solutions? We are looking for a...

  • Presales Solutions Consultant – Data

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Full time $90,000 - $180,000 per year

    Talent Leaders is a Canadian-based Global Executive Search and HR Advisory firm with a strong presence across Qatar, UAE, and Saudi Arabia. Recognized for our deep industry networks and delivery excellence, we specialize in executive search, strategic hiring, and HR consulting for technology-driven roles. We have been exclusively mandated by one of our...

  • Senior Siebel CRM Consultant

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar PROZ TECHNOLOGIES Full time

    Senior Siebel CRM ConsultantLocation: Qatar (On-site)Experience: 7+ YearsEmployment Type: 1 year ContractAbout the RoleWe are seeking a Senior Siebel CRM Consultant with strong technical and functional expertise to join our dynamic team. The successful candidate will be responsible for project delivery, technical enhancements, and production support for...

  • Implementation Consultant

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Hexagon Full time $42,000 - $84,000 per year

    Responsibilities Hexagon's Asset Lifecycle Intelligence division(Hexagon) is seeking an Implementation Consultant.In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client's purchased or outsourced technology and business outcome...