Smart Solution Support Engineer

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar Starlink Qatar Full time 800,000 - 1,200,000 per year

𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:

We are seeking a Smart Solution Support Engineer to provide essential technical and operational support for a large-scale digital platform. In this role, you will be the first line of defense, ensuring the seamless adoption, utilization, and performance of smart solutions for our partners and end-users. You will be responsible for troubleshooting complex technical issues, guiding users, and ensuring all activities align with governance and service standards. This position is critical for maintaining platform health, monitoring services, and contributing to the continuous improvement of operational processes. Your expertise will directly enhance system reliability and user satisfaction across our entire digital ecosystem.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:

▸ Bachelor's degree in Information Technology, Computer Science, or a related field.

▸ Proven experience in technical support or IT operations, preferably for large-scale digital platforms or enterprise applications.

▸ Hands-on ability to diagnose and resolve multi-layer technical issues across hardware, software, network, and integrated systems.

▸ Proficiency with IT Service Management (ITSM) systems such as ServiceNow, Jira Service Desk, or Zendesk.

▸ Working knowledge of SQL/MySQL and application log analysis for in-depth troubleshooting and data validation.

▸ Experience supporting the onboarding, configuration, deployment, and testing of new solutions and applications.

▸ Familiarity with using monitoring tools and dashboards to proactively manage system health and performance.

▸ Strong understanding of ITSM principles and best practices; ITIL framework knowledge is a significant advantage.

𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:

▸ Experience working in an environment governed by Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

▸ Familiarity with analytics and reporting tools like Power BI for visualizing performance metrics.

▸ Demonstrated ability to create technical documentation, knowledge base articles, and Standard Operating Procedures (SOPs).

▸ Excellent communication skills for effective collaboration with cross-functional teams and stakeholders.

▸ Strong problem-solving, analytical, and time-management skills.

  • Smart Solutions Team Lead

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Transpo Group Middle East Full time 120,000 - 240,000 per year

    Bachelor's Degree in Computer Science or Business Administration, or an equivalentforeign university degree. Master's Degree in IT Management, Business Systems, or equivalent (preferred).Our client, a semi-government company in Doha is looking to hire a Smart Solutions Team Lead who will be responsible for leading the development, implementation, and...

  • Smart Home Automation Technician

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Al-Tamyeez Security Systems Co. Full time 2,000 - 3,000 per year

    _ Overview:_*The Smart Home Automation Technician installs, configures, and maintains integrated smart-home systems—covering lighting, climate control, security, entertainment, networking, and low-voltage infrastructure—to deliver seamless, intelligent living experiences.Key Responsibilities:Design and integrate smart-home systems (lighting, HVAC,...

  • Senior Planning Engineer – Smart City

    18 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar BSL Full time $1,200,000 - $1,800,000 per year

    TheSenior Planning Engineeris responsible for developing, managing, and monitoring the overall project schedule for large-scale infrastructure and technology integration projects under the Smart City program. The role requires close coordination with multidisciplinary teams (civil, MEP, ICT, OT, and system integrators) to ensure that project timelines,...

  • Solutions Architect

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Codvo Full time 100,000 - 120,000 per year

    Solutions Architect Sector: Oil and GasLocation: Doha, QatarCompany Overview:At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we...

  • Sales Engineer

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qonnect Full time 60,000 - 120,000 per year

    Position OverviewWe are seeking an experienced and knowledgeable Outdoor Sales Engineer to join our leading home automation company.The ideal candidate will be responsible for driving sales of our smart home solutions, including CCTV, home automation, and networking services, by developing and maintaining relationships with clients, conducting market...

  • Sales Engineer

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Global Solution Qatar Full time 36,000 - 42,000 per year

    Job DescriptionWe are a leading security system and physical security installation company in Qatar, specializing in the installation, integration, and maintenance of advanced security systems. We are seeking qualified and motivated Sales Engineer to join our team and contribute to our continued growth.Position PurposeThe Sales Executive is responsible for...

  • Information Security Engineer

    18 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Traffic-Tech Gulf Full time 120,000 - 180,000 per year

    About Traffic Tech:Traffic Tech (Gulf) W.L.L. is a leading provider of Intelligent Transportation Systems (ITS), Traffic Management, and Smart Solutions across the region. We take pride in delivering innovative, reliable, and secure technology solutions that support smart city initiatives and critical infrastructure projects in partnership with leading...

  • senior tehnician smart watches and navigation products

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar JASSIM AHMED AL LINGAWI TRADING EST Full time 62,000 - 150,000 per year

    Senior Technician – Marine Electronics & Smart DevicesWe are seeking an experienced Senior Technician to lead and manage our technical workshop, specializing in marine navigation systems, smart watches, and advanced electronic devices. The ideal candidate will bring strong technical expertise, leadership skills, and the ability to support both internal...

  • Blockchain Engineer

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar MCG Talent Full time 1,200,000 - 1,500,000 per year

    Blockchain Engineer (Java / )Location:Doha/KSAIndustry:Financial Services / Digital Assets / TechnologyType:Full-timeAbout the RoleWe are seeking aBlockchain Engineerwith a solid background inJava or and hands-on experience in smart contract development, distributed systems, or blockchain integrations. The ideal candidate has exposure toenterprise-grade or...

  • Cloud Support Engineer

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Loons Group W.L.L. Full time 40,000 - 60,000 per year

    Company DescriptionLoons Group W.L.L. is a leading Engineering and Technology organization in Qatar, specializing in Cyber Security,Telecom, Electronic Security & Low Current Systems, IT, and Electrical Systems. The company manages turnkey projects covering the design, supply, installation, and commissioning of advanced systems and solutions. With a strong...