Merchant Integration

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar Spendwisor Full time 36,000 - 54,000 per year

Job Summary

We are looking for a Merchant Integration & IT Support Specialist to assist with merchant onboarding, coordinate system integrations, and provide general IT support. The role requires someone with strong coordination and communication skills, a good grasp of technical workflows, and the ability to support merchants and internal teams effectively.

Key Responsibilities

  • Coordinate with merchants during setup, testing, and activation of payment integrations.
  • Provide first-level technical support for integration and connectivity issues.
  • Assist in troubleshooting IT-related issues across internal systems and tools.
  • Review technical readiness checklists and ensure merchants meet integration requirements.
  • Track progress of integrations and maintain detailed documentation and reports.
  • Work with internal teams to ensure smooth operation and timely issue resolution.
  • Support internal IT processes such as account setup, system access, and basic troubleshooting.
  • Identify recurring technical issues and suggest process improvements.

Required Skills & Experience

  • 1–3 years of experience in technical support, merchant onboarding, or system integration coordination.
  • Basic understanding of APIs, web or mobile app workflows, and general IT systems.
  • Strong troubleshooting and coordination skills.
  • Excellent English communication skills, both written and spoken.
  • Familiarity with tools like Postman, Jira, or ticketing systems is an advantage.
  • Bachelor's degree in IT, Computer Science, or a related field preferred.

Job Type: Full-time

Pay: QAR3, QAR4,500.00 per month

Application Question(s):

  • Do you hold a Bachelor's degree in IT, Computer Science, or a related field?
  • Do you have experience in technical support?

Education:

  • Bachelor's (Required)

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