General Manager – Coffee

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar C2HR LLP Full time

Summary

We are seeking an experienced and commercially driven General Manager – Coffee & Beverage Solutions to lead and expand our coffee and beverage business across hospitality, retail, and corporate B2B markets in Qatar.

The ideal candidate will bring strong leadership, deep industry knowledge, and a proven track record in delivering end-to-end coffee and beverage solutions, including coffee machines, specialty coffee, tea, and full beverage setups for offices, hotels, cafés, and large corporate facilities.

Key ResponsibilitiesStrategic & Commercial Leadership

  • Develop and execute commercial strategies to grow market share in hospitality and corporate B2B segments
  • Drive revenue growth through pricing strategies, contract negotiations, and key account management
  • Identify new business opportunities, partnerships, and market expansion initiatives

Operations & Service Excellence

  • Oversee end-to-end operations including procurement, installation, maintenance, and after-sales support
  • Ensure service quality, uptime of equipment, and high customer satisfaction
  • Implement operational processes and KPIs to maintain service excellence

Client & Partner Management

  • Build and maintain long-term relationships with hotels, cafés, restaurants, offices, and corporate clients
  • Manage strategic supplier relationships with international coffee machine and beverage brands
  • Act as a key point of contact for major clients and strategic partners

Team Leadership

  • Lead, mentor, and manage sales, technical, and operations teams
  • Set performance targets and foster a high-performance, customer-centric culture

Key Skills & Expertise

  • Customized coffee and beverage solution design based on client needs
  • Strong understanding of coffee machines, specialty coffee, and tea products
  • B2B sales, contract negotiation, and pricing strategy expertise
  • Hospitality and corporate facilities market knowledge
  • Strong leadership, communication, and stakeholder management skills

Requirements

  • 10+ years of experience in coffee, beverage, FMCG, or hospitality-related industries
  • Proven experience in B2B and HORECA sales and operations
  • Prior experience in a senior management or general management role
  • Strong commercial and operational background
  • Experience working with international brands and suppliers is a plus
  • Valid driving license preferred
  • Experience in the Qatar or GCC market is highly desirable

What We Offer

  • Competitive salary package based on experience
  • Opportunity to lead and grow a premium coffee & beverage solutions business
  • Exposure to high-profile hospitality and corporate clients
  • Supportive leadership environment with growth potential

Industry

Hospitality | Coffee & Beverage Solutions | Corporate B2B | HORECA

Job Types: Full-time, Permanent

Pay: QAR12, QAR15,000.00 per month

Application Question(s):

  • Please explain your experience in the Food & Beverage (F&B) industry. Include product categories handled (e.g., coffee, tea, equipment), client types (HORECA, retail), and years of experience.
  • Current salary?
  • Expected salary?

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