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Sales Associate
1 hour ago
The Art of Cardz (AOC),
part of
SHIFT Group
, is looking for a creative and customer-focused
Sales Associate / Content Creator
to join our retail and community-driven team. This role combines front-line sales with hands-on content creation to support our brand presence and in-store experience.
Role Overview
You will be responsible for delivering excellent customer service in-store while creating and supporting digital content that reflects AOC's brand, products, and community culture.
Key Responsibilities
Sales & Store Operations
- Provide exceptional customer service and product knowledge
- Drive sales through recommendations, upselling, and promotions
- Support daily store operations, merchandising, and stock handling
- Assist during tournaments, trade nights, and in-store events
Content Creation & Brand Support
- Create and capture content for social media (posts, stories, reels, short videos)
- Take photos and videos in-store and during events using mobile or store devices
- Design simple visual content such as posters, social media graphics, and event announcements
- Support content planning and posting in coordination with the Marketing team
- Ensure all content aligns with AOC brand tone and guidelines
Community Engagement
- Engage with TCG players, collectors, and store visitors in-store and online
- Support community events, launches, and activations
- Act as a brand ambassador for Art of Cardz
Requirements
- 1–3 years of experience in retail sales, content creation, or a related role
- Working knowledge of
Canva
(Adobe Photoshop/Illustrator is a plus) - Basic understanding of Instagram and TikTok content formats
- Comfortable appearing on camera and interacting with customers
- Strong visual sense and attention to detail
- Interest in trading card games (TCG), gaming, or pop culture is an advantage
- Energetic, organized, and able to multitask
