Manager Quality

Job title

Manager Quality & Continuous Improvement

Ref #

225700

Location

Qatar - Doha

Job family

Corporate & Commercial

• Closing date: 04-Nov-2025

Your Role

You will enhance Internal Audit processes, implement changes, and foster continuous improvement in employee processes and technology within the Internal Audit department. You will ensure quality assurance on the work conducted by internal audit in accordance with Global Internal Audit Standards (GIAS). You will promote the application of Agile Audit Methodology in managing the Audit Management software and oversee the internal audit competencies framework. You will support the SVP Internal Audit in the preparation of Internal Audit, quarterly, annual, and ad hoc reports for the Board Audit, Risk and Compliance Committee (BARC), and Executive Management.

Strategic

• Develop capabilities, tools and techniques to implement changes and foster continuous improvement under people processes and technology.
• Guarantee compliance to Global Internal Audit Standards (GIAS) by standardizing and overseeing review of Internal audit processes and workpapers.
• Benchmark Internal Audit practices with relevant industry and organization to drive continuous improvement.

Operational

• Develop and implement the audit manual to ensure compliance with GIAS and maintain consistency.
• Manage quality review of the audit function and external quality assessment.
• Manage the quality team to identify, research, and assess internal audit performance trends, providing recommendations to enhance strategies, work practices, and internal audit manuals.
• Plan, organise and deploy Quality Team resources to address improvement and gaps.
• Establish and present the improvements and quality trends in a clear and concise manner.
• Lead the Quality and continuous improvement team to deliver the improvements required
• Prepare the Internal Audit Annual Internal Quality assessment.
• Manage the periodic External Quality Assessment in line with the GIAS Standards.
• Manage the Quality Review Conducted by SAB (State Audit Bureau)
• Develop the competency framework and conduct employee assessment against the framework in coordination with Internal Audit Managers.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before. Together, everything is possible

Qualifications and Experience:

• Bachelor's Degree or equivalent with minimum 8 years of job-related experience OR High School Qualification / Vocational Qualification /Diploma or Equivalent with minimum 9 years of job-related experience
• CA, ACCA, CIA or CPA qualified.
• Excellent post qualification experience in internal audit or public accounting.
• Experience managing teams and complex projects.
• Appreciation of the dynamics of the aviation and related business environment. Preferred
• Internal & External Quality assessment under the GIAS
• Knowledge of Audit Management Software

Consulting experience.

• Certification in risk management or internal controls.
• CISA or CFE certification.

Job Specific Skills:

• Great communicator with superb listening and writing skills.
• Ability to bring forth issues in a balanced way.
• Ability to speak in public and communicate with senior management.
• Problem solving and analytical capabilities.
• Self-starter capable of taking initiatives and working with minimal direction.
• Ability to work under pressure and towards challenging deadlines.
• Managerial skills - Ability to delegate work, set clear direction and manage complex projects. Strong mentoring and coaching skills.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.