Sr. Specialist People Operations

5 days ago

Doha, Baladīyat ad Dawḩah, Qatar Delivery Hero Full time
Company Description

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

 

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.

 

Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.

Job Description

Role Summary

As a Sr. Specialist People Operations at talabat, you'll be at the heart of driving people strategies that enable business success. Acting as the vital link between our business teams and Centers of Excellence (CoEs), you'll bring a full-circle HR experience to the table—from partnering and performance to rewards and compliance. You'll lead employee experience initiatives, manage high-impact projects, and help drive transformation across the organization. If you thrive in fast-paced environments and are passionate about building a strong, people-first culture, this role is for you.

What's On Your Plate?

  • 360° HR Delivery: Provide end-to-end HR support across talent management, total rewards, performance, and local labor law and QFC regulations compliance.

  • Be the Bridge: Act as the main connection point between business leaders and our Centers of Excellence (CoEs), translating business needs into actionable people strategies.

  • Enhance the Employee Experience: Champion initiatives that foster engagement, recognition, and wellbeing across teams and functions.

  • Project Management: Lead and deliver complex, cross-functional people projects—ranging from office expansions and restructuring to policy standardization and HRIS rollouts.

  • Enable Change: Support organizational transformation by driving change management programs and coaching leaders through business pivots and restructuring.

  • Compliance & Governance: Ensure adherence to Qatar labor law, QFC regulations and regulatory frameworks, including contracts, visa processes, terminations, and dispute resolution.

  • HR Reporting & Analytics: Leverage data to track people metrics, monitor attrition trends, support MPP (manpower planning), and deliver insights to leadership.

  • Employee Relations: Act as a trusted advisor and escalation point for sensitive employee matters, ensuring a fair and consistent approach to conflict resolution.

  • Drive Localization & Diversity Initiatives: Support nationalization efforts and lead diversity and inclusion projects aligned with business priorities.

  • Policy & Process Improvements: Continuously review and enhance HR policies and SOPs to improve efficiency and employee experience.

Qualifications

What Did We Order? 

  • 4–6 years of experience in HR operations, business partnering, or a related function.

  • Strong grasp of HR fundamentals including compensation, employment law, employee engagement, and performance.

  • Demonstrated ability to lead projects and change initiatives end-to-end.

  • Strategic thinker with a hands-on, can-do attitude.

  • Strong communication and stakeholder management skills.

  • Comfortable in fast-paced, high-growth environments with constant evolution.

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