Proximate Visa and Immigration Advisor

, Qatar

Job Family Group:

Business Administration

Worker Type:

Regular

Posting Start Date:

November 14, 2025

Business unit:

Human Resources

Experience Level:

Early Careers

Job Description:

What's the role

The Proximate Visa and Immigration team in Qatar Shell provides support to more than 1,400 employees and their eligible family members across various employment categories and terms.

The Proximate Visa and Immigration Advisor is responsible for delivering high-quality support/advisory to HR Policy & Services team as well as the business with end to end transactional and operational Visa & Immigration activities in co-operation with the offshore teams in Malaysia and other departments in Qatar Shell.

What you'll be doing

You will support, advice and expertise on visa & immigration related queries and delivers a high-quality customer service to Qatar Shell employees. More specifically:

• Manage visa and immigration applications (online/manual) for work, business, official visas, QIDs, medicals, fingerprints, exit permits, Hamad Medical Cards, labour contracts/cards, company letters, NOCs, etc., including submission and collection from government offices.
• Deliver immigration induction sessions for new joiners and handle offboarding for leavers.
• Prepare Arabic application forms and letters for visa and immigration processes.
• Maintain and update the Visa & Immigration tracker/database to ensure accuracy and compliance.
• Schedule appointments and arrange services for QIDs and related requirements.
• Monitor functional inbox and queries, reviewing and acting promptly.
• Track and analyze visa quotas to ensure availability for new hires and business visitors.
• Handle visa and immigration-related expenses end-to-end.
• Provide after-hours on-call support for urgent immigration matters (e.g., traffic incidents, emergencies).
• Support legal/government relations in renewing commercial registration, licenses, and establishment cards, and liaise with government departments while staying updated on legislation changes.
• Process transactional requests accurately and within established timelines, in accordance with standardized procedures.
• Liaise with relevant government departments (Immigration, Ministry of Labour, Traffic, Hamad Medical, CID, etc.) to ensure efficient and timely processing of applications.
• Stay updated on any changes to immigration legislation and procedures and keep the Team Lead informed to ensure ongoing compliance.
• Build and maintain strong working relationships with key contacts in all relevant government departments.

What you bring

This role is ideal for early-mid level professionals with a Bachelor's Degree. Moreover, you will have:

• Minimum 5 years of work experience as Public Relations Officer (PRO) in Qatar; in-depth knowledge of Qatar Visa Immigration and Labour law.
• Excellent communication skills in both Arabic and English (oral and written).

• Proficiency in Microsoft Office applications (Word, Excel, Outlook).

• High integrity and credibility with strong problem-solving, customer service, and interpersonal skills.

• Ability to manage multiple tasks and competing priorities effectively in a fast-paced, continuously changing environment.
• Flexibility and adaptability, including willingness to work outside regular hours or weekends when required.
• Strong collaboration and stakeholder management, maintaining professional interaction across diverse teams and cultural backgrounds.
• On-site presence requirement: Must work one day per week at Qatar Shell's Ras Laffan site.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here .

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell in Qatar

The State of Qatar has been on a remarkable journey of economic development and growth. At Shell, we are immensely proud to have been invited to be a partner in this exciting journey. Since 2006, Shell has invested over $20 billion in Qatar to build a highly material business. As the largest foreign investor in the country, and working closely with QatarEnergy, we are committed to deliver long term value for Qatar and Shell for decades to come. Today, the scope of Shell's partnership with QatarEnergy covers key elements of the oil and gas business.

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DISCLAIMER:

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