Director of Housekeeping
2 days ago
Director of Housekeeping
Location:
Doha
Employment Type:
Full-Time
Salary:
Competitive
Position Summary
We are seeking an accomplished and forward-thinking
Director of Housekeeping
to lead and elevate housekeeping operations across all areas of a distinguished luxury property in
Doha
. This role is central to upholding world-class cleanliness, presentation, and service standards that define exceptional guest experiences.
The ideal candidate will bring a proven background from
Forbes Five-Star properties
or equivalent
ultra-luxury hospitality environments
, with the expertise to inspire excellence, foster team pride, and deliver flawless service consistency across the entire operation.
Key Responsibilities
- Provide strategic leadership and oversight for all housekeeping operations, including guest rooms, public areas, restaurants, event spaces, spa, fitness facilities, and back-of-house areas.
- Develop and implement departmental policies, procedures, and service standards in line with international luxury hospitality benchmarks.
- Lead, coach, and motivate a diverse team of supervisors, room attendants, and support staff to achieve and sustain the highest service standards.
- Conduct regular inspections to ensure pristine cleanliness, meticulous attention to detail, and consistency across all areas.
- Collaborate closely with Engineering, Front Office, and Food & Beverage departments to ensure operational efficiency, timely room readiness, and outstanding guest satisfaction.
- Oversee departmental budgets, payroll, and cost controls while maintaining efficiency and quality.
- Implement effective training and career development programs that empower team members and build future leaders.
- Ensure full compliance with hygiene, health, safety, and sustainability protocols in line with Qatar's hospitality regulations.
- Drive innovation through new technologies, eco-friendly practices, and advanced housekeeping methodologies.
- Cultivate strong supplier and vendor relationships to maintain access to premium-quality products and services.
- Serve as an active member of the hotel's leadership team, contributing to strategic decisions, guest satisfaction goals, and overall operational excellence.
Qualifications & Competencies
- Proven experience as a Director of Housekeeping or in a senior leadership role within luxury hospitality or Forbes Five-Star properties.
- Must bring international experience and a fresh global perspective to the operation.
- Exceptional leadership and team-building skills, with the ability to inspire multicultural teams toward shared excellence.
- Strong financial acumen, with demonstrated experience managing budgets, forecasting, and cost efficiencies.
- Comprehensive understanding of modern housekeeping systems, inventory control, and hotel management technology.
- Advanced organizational, analytical, and problem-solving skills.
- Deep knowledge of hygiene, sanitation, sustainability, and occupational health standards.
- A strategic mindset with a commitment to continuous improvement and innovation.
- Professional demeanor, cultural awareness, and a genuine passion for luxury service delivery.
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