Security Officer

5 days ago

Doha, Baladīyat ad Dawḩah, Qatar Raffles Full time

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

The Security Officer is responsible for ensuring the safety and security of guests, colleagues, and hotel assets at Raffles & Fairmont Doha. The role requires maintaining a secure environment through vigilance, professionalism, and proactive response, while delivering courteous and discreet service in line with luxury hospitality standards.

Key Responsibilities:

  • Maintain the safety and security of guests, employees, and property at all times
  • Conduct regular patrols of hotel premises, including public areas, back-of-house, and perimeter
  • Monitor CCTV systems and respond promptly to any security concerns or incidents
  • Control access points and ensure proper identification and authorization procedures are followed
  • Respond to emergencies such as fire alarms, medical incidents, and security threats in accordance with established SOPs
  • Prepare accurate incident reports and logs in a timely manner
  • Assist guests and colleagues in a courteous, calm, and professional manner
  • Support VIP and Royal guest movements with discretion and confidentiality
  • Enforce hotel policies, safety procedures, and local laws and regulations
  • Coordinate with local authorities and emergency services when required
  • Participate in security drills, training, and risk assessments
  • Ensure compliance with fire life safety standards and emergency procedures
  • Identify potential hazards and report safety risks immediately
  • Assist in investigations related to accidents, theft, or property damage
  • Follow all brand standards, confidentiality requirements, and ethical conduct policies

Qualifications

  • Minimum 1–2 years of experience in hotel security or a related field preferred
  • Experience in luxury hotels and/or resort is an advantage
  • Valid security license or certification as per local regulations
  • Knowledge of fire safety, first aid, and emergency response procedures

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