Senior Quality Control Consultant(Tax )

2 hours ago

Doha, Baladīyat ad Dawḩah, Qatar MACH CONSULTANTS Full time

Role Overview

We are seeking an experienced
Senior Quality Control Consultant
to lead and strengthen quality assurance initiatives across all systems and processes within the Tax Authority. This role plays a critical part in ensuring compliance, operational excellence, and continuous improvement across tax-related and enterprise-wide functions.

Key Responsibilities

Quality Assurance Leadership

  • Lead organization-wide quality assurance efforts, ensuring high standards across tax systems and supporting operational processes.
  • Define and enforce quality frameworks, methodologies, and best practices.

Test Planning & Execution

  • Develop, manage, and execute comprehensive testing strategies covering functionality, performance, security, and compliance.
  • Oversee testing across multiple departments and system environments.

Compliance & Standards Enforcement

  • Ensure adherence to regulatory requirements, internal policies, and recognized quality standards.
  • Monitor compliance consistently and address gaps proactively.

Process Improvement & Optimization

  • Identify quality gaps and inefficiencies across systems and workflows.
  • Recommend and implement process improvements to enhance performance and reliability.

Cross-Functional Collaboration

  • Partner with technical, operational, and business teams to align quality assurance protocols with departmental needs.
  • Act as a quality advisor across projects and initiatives.

Defect Management

  • Lead defect identification, tracking, prioritization, and resolution.
  • Ensure timely remediation and continuous improvement cycles.

Quality Metrics & Reporting

  • Define key quality indicators (KPIs) and dashboards.
  • Provide regular quality performance reports to senior leadership and stakeholders.

Documentation & Governance

  • Maintain detailed documentation covering test plans, defect logs, resolutions, and QA methodologies.
  • Ensure traceability and audit readiness.

Training & Capability Building

  • Provide training, coaching, and guidance on quality standards and best practices.
  • Promote a culture of quality across the organization.

Risk & Impact Analysis

  • Assess risks related to system defects or process weaknesses.
  • Recommend preventive and corrective actions to mitigate future issues.

Additional Responsibilities

  • Support strategic initiatives and undertake additional responsibilities as required to enhance organizational quality and performance.

Preferred Qualifications

  • Proven experience in
    Quality Control / Quality Assurance leadership
    roles
  • Strong understanding of
    enterprise systems, compliance, and regulatory environments
  • Experience working with
    public sector or large-scale organizations
    is an advantage
  • Excellent stakeholder management, reporting, and communication skills

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