Restaurant Supervisor

7 days ago

Doha, Baladīyat ad Dawḩah, Qatar FLOCAFE ESPRESSO ROOM Full time

Job Title:

Restaurant Supervisor

Job Summary:

We are seeking a skilled and motivated Supervisor to join our casual dining team. The ideal candidate has experience in a fast-paced restaurant, is passionate about business development, and is dedicated to ensuring an exceptional dining experience for every guest.

Restaurant Supervisor Key Responsibilities

1. Team Management & Leadership

  • Supervise and motivate front-of-house and service staff.
  • Create and maintain staff schedules to ensure adequate coverage.
  • Conduct performance appraisals, coaching, and disciplinary actions as needed.
  • Ensure all team members follow company policies and service standards.

2. Inventory Management & FEFO

  • Oversee daily, weekly, and monthly inventory checks and stock counts.
  • Enforce FEFO principles to minimize waste and ensure freshness.
  • Liaise with suppliers to manage stock levels and track delivery timelines.
  • Maintain accurate stock records and reconcile discrepancies.

3. Revenue Generation & Cost Control

  • Monitor daily sales and assist in achieving monthly revenue targets.
  • Identify opportunities for upselling and implement strategies to increase average check size.
  • Reduce operational costs through waste management, staff efficiency, and portion control.
  • Work with management to plan and execute promotions or events.

4. Health & Safety Compliance

  • Ensure adherence to local and company hygiene, sanitation, and safety protocols.
  • Conduct daily pre-shift health and safety checks.
  • Maintain proper food storage and temperature logs.
  • Train staff on proper food handling, PPE usage, and emergency procedures.

5. Customer Service Excellence

  • Resolve guest complaints and feedback promptly and professionally.
  • Monitor guest satisfaction through feedback tools and reviews.
  • Maintain dining area ambiance, cleanliness, and readiness at all times.

Requirements

Education & Experience

  • High school diploma or equivalent (hospitality diploma preferred).
  • Minimum 2–3 years of experience in a supervisory role in F&B or hospitality.

Skills

  • Strong leadership and interpersonal skills.
  • Proficient in POS systems and inventory software.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work in a fast-paced environment with attention to detail.
  • Barista skills essentials.
  • Ability to oversee kitchen operations.

Working Conditions

  • Must be willing to work evenings, weekends, and holidays.
  • May be exposed to hot and cold environments.

Job Type: Full-time

Pay: From QAR4,500.00 per month

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