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Senior Manager – Supply Chain Finance Operations

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Ernest Hunter Green Full time

Job Title: Senior Manager – Supply Chain Finance Operations

Location:
Doha, Qatar

Department:
Transaction Banking / Trade & Supply Chain Finance

Reports To:
Head of Trade & Supply Chain Finance Operations / Head of Operations

Job Purpose

The Senior Manager – Supply Chain Finance Operations will be responsible for
leading, managing, and optimizing the end-to-end operational processes
of the bank's
Supply Chain Finance (SCF) portfolio
, ensuring efficiency, risk control, regulatory compliance, and superior client service.

This role will involve
oversight of operational delivery, process transformation, and technology enablement
for SCF products, while supporting business growth across corporate and institutional client segments in Qatar and the wider Middle East region.

Key Responsibilities

1. Operational Management

  • Lead and manage daily operations of the
    Supply Chain Finance
    function, including
    invoice processing, payment execution, reconciliation, and exception management
    .
  • Ensure all SCF transactions are processed
    accurately, on time, and in full compliance
    with internal policies and regulatory requirements.
  • Oversee
    onboarding of suppliers and buyers
    onto SCF platforms in coordination with Relationship Managers and Implementation teams.
  • Monitor and manage
    end-to-end workflow efficiency
    , ensuring adherence to agreed Service Level Agreements (SLAs).

2. Risk & Compliance

  • Maintain strong
    operational risk controls
    in line with bank and regulatory frameworks (e.g., AML, KYC, sanctions screening, trade compliance).
  • Proactively identify, assess, and mitigate
    operational and fraud risks
    within SCF activities.
  • Liaise with internal and external auditors, ensuring compliance with
    Qatar Central Bank (QCB)
    regulations and
    international trade finance standards
    (UCP, URC, ISP, etc.).

3. Process Improvement & Transformation

  • Drive
    process automation, digitalization, and continuous improvement initiatives
    to enhance operational efficiency and client experience.
  • Collaborate with Product, Technology, and Transformation teams to design and implement
    workflow enhancements and platform upgrades
    .
  • Establish and monitor
    Key Performance Indicators (KPIs)
    and
    Key Risk Indicators (KRIs)
    for SCF operations.

4. Stakeholder & Client Management

  • Act as a key liaison between
    operations, product, relationship management, and technology
    teams.
  • Support
    client implementations and onboarding
    for new SCF programs, ensuring seamless execution.
  • Provide subject matter expertise (SME) and operational insights to
    business development and product teams
    during program structuring.
  • Handle
    client escalations
    and ensure resolution of operational issues promptly.

5. People Management & Leadership

  • Manage, coach, and develop a high-performing SCF operations team.
  • Foster a culture of
    excellence, accountability, and continuous learning
    .
  • Ensure proper training and knowledge dissemination within the team on SCF systems, products, and policies.

Qualifications & Experience

Education:

  • Bachelor's degree in Finance, Business, Economics, or related field.
  • Master's degree or professional certifications (CDCS, CITF, CSDG, or equivalent) preferred.

Experience:

  • Minimum
    8 years of experience
    in
    Trade Finance / Supply Chain Finance operations
    within an international bank.
  • At least
    5 years in a managerial or supervisory capacity
    .
  • Proven experience managing large-scale
    SCF operations platforms
    (e.g., PrimeRevenue, Demica, Taulia, or proprietary systems).
  • Strong understanding of
    trade finance instruments, risk controls, and supply chain financing structures
    .
  • Familiarity with
    Qatar Central Bank regulations
    ,
    SWIFT operations
    , and
    global trade compliance standards
    .

Technical & Soft Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management skills.
  • Proficiency in
    SCF platforms
    ,
    core banking systems
    , and
    data analytics tools
    .
  • Strong leadership and team development capabilities.
  • Ability to manage multiple priorities under tight deadlines.

Key Competencies

  • Operational Excellence & Process Discipline
  • Strategic Thinking & Execution
  • Risk & Control Mindset
  • Client-Centric Orientation
  • Digital Transformation Focus
  • Leadership & People Development
  • Collaboration & Influencing Skills