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Senior Manager – Supply Chain Finance Operations
2 weeks ago
Job Title: Senior Manager – Supply Chain Finance Operations
Location:
Doha, Qatar
Department:
Transaction Banking / Trade & Supply Chain Finance
Reports To:
Head of Trade & Supply Chain Finance Operations / Head of Operations
Job Purpose
The Senior Manager – Supply Chain Finance Operations will be responsible for
leading, managing, and optimizing the end-to-end operational processes
of the bank's
Supply Chain Finance (SCF) portfolio
, ensuring efficiency, risk control, regulatory compliance, and superior client service.
This role will involve
oversight of operational delivery, process transformation, and technology enablement
for SCF products, while supporting business growth across corporate and institutional client segments in Qatar and the wider Middle East region.
Key Responsibilities
1. Operational Management
- Lead and manage daily operations of the
Supply Chain Finance
function, including
invoice processing, payment execution, reconciliation, and exception management
. - Ensure all SCF transactions are processed
accurately, on time, and in full compliance
with internal policies and regulatory requirements. - Oversee
onboarding of suppliers and buyers
onto SCF platforms in coordination with Relationship Managers and Implementation teams. - Monitor and manage
end-to-end workflow efficiency
, ensuring adherence to agreed Service Level Agreements (SLAs).
2. Risk & Compliance
- Maintain strong
operational risk controls
in line with bank and regulatory frameworks (e.g., AML, KYC, sanctions screening, trade compliance). - Proactively identify, assess, and mitigate
operational and fraud risks
within SCF activities. - Liaise with internal and external auditors, ensuring compliance with
Qatar Central Bank (QCB)
regulations and
international trade finance standards
(UCP, URC, ISP, etc.).
3. Process Improvement & Transformation
- Drive
process automation, digitalization, and continuous improvement initiatives
to enhance operational efficiency and client experience. - Collaborate with Product, Technology, and Transformation teams to design and implement
workflow enhancements and platform upgrades
. - Establish and monitor
Key Performance Indicators (KPIs)
and
Key Risk Indicators (KRIs)
for SCF operations.
4. Stakeholder & Client Management
- Act as a key liaison between
operations, product, relationship management, and technology
teams. - Support
client implementations and onboarding
for new SCF programs, ensuring seamless execution. - Provide subject matter expertise (SME) and operational insights to
business development and product teams
during program structuring. - Handle
client escalations
and ensure resolution of operational issues promptly.
5. People Management & Leadership
- Manage, coach, and develop a high-performing SCF operations team.
- Foster a culture of
excellence, accountability, and continuous learning
. - Ensure proper training and knowledge dissemination within the team on SCF systems, products, and policies.
Qualifications & Experience
Education:
- Bachelor's degree in Finance, Business, Economics, or related field.
- Master's degree or professional certifications (CDCS, CITF, CSDG, or equivalent) preferred.
Experience:
- Minimum
8 years of experience
in
Trade Finance / Supply Chain Finance operations
within an international bank. - At least
5 years in a managerial or supervisory capacity
. - Proven experience managing large-scale
SCF operations platforms
(e.g., PrimeRevenue, Demica, Taulia, or proprietary systems). - Strong understanding of
trade finance instruments, risk controls, and supply chain financing structures
. - Familiarity with
Qatar Central Bank regulations
,
SWIFT operations
, and
global trade compliance standards
.
Technical & Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Proficiency in
SCF platforms
,
core banking systems
, and
data analytics tools
. - Strong leadership and team development capabilities.
- Ability to manage multiple priorities under tight deadlines.
Key Competencies
- Operational Excellence & Process Discipline
- Strategic Thinking & Execution
- Risk & Control Mindset
- Client-Centric Orientation
- Digital Transformation Focus
- Leadership & People Development
- Collaboration & Influencing Skills