Waitress

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International (MSI) Full time

Location

Doha, Qatar

Experience

2

Job Type

Recruitment

Job Description

Job totle: Waitress

The Waitressis responsible for providing Exceptional Service to

Guests in both casual dining and formal event settings. This role

requires Flexibility, Attention to Detail, and the Ability to Adapt to

different service environments. She will ensure a seamless dining

experience for Guests, whether in a Restaurant or at the Banquet, by

taking orders, delivering food and beverages, and responding to

Guest needs with professionalism and Efficiency.Present menus,

answer questions about menu items, and make recommendations

upon request.

1.Greet and Welcome Guests in a Friendly and Courteous

Manner.

2.Present Menus, answer questions about menu items, and

make recommendations upon request.

3.Take accurate Food and Beverage orders and relay them to

the Kitchen promptly.

4.Serve Food and Beverages to Guests in a Timely and Efficient

manner.

5.Ensure proper Portioning, Temperature and Presentation of

Dishes.

6.Refill Beverages and attend to Guest requests throughout the

meal.

7.Assist in setting up Banquet spaces, including arranging tables,

chairs, linens, and place settings.

8.Serve large groups during events, ensuring smooth and

coordinated service.

9.Work with the Banquet team to maintain the flow of service,

including timing of courses and beverage service.

10. Maintain a Clean and Organized work environment, including

dining areas and service stations.

11. Clear and Reset tables Quickly and Efficiently.

12. Present bills to Guests and Process Payments Accurately.

  1. Handle Cash, Credit cards, and any other payment methods

    in accordance with Company Policies.
  2. Address Guest inquiries, concerns, or complaints promptly

    and professionally.
  3. Ensure Guest Satisfaction by going above and beyond to

    meet their needs.
  4. Work closely with Kitchen Staff and other F&B Staff to ensure

    smooth service.
  5. Adhere to all Health, Safety and Sanitation regulations.
  6. Follow company Policies regarding Uniform Standards,

    Attendance and Code of Conduct.

Qualifications:

1.A High School Diploma or equivalent is required.

2.Previous experience in Restaurant or Banquet service, or a

related field.

3.Ability to handle cash, process payments, and give correct

change.

4.Strong Interpersonal and Communication skills.

Skills:

1. Team Player.

2. A confident personality that will allow the incumbent to deal with

Third parties. e.g. Members, Guests & Prospective Clients.

3. Self-corresponding.

4. Customer Service Orientation.

5. Efficiently manage time, especially when handling multiple

tables or large groups.

6. Familiarity with menu items, ingredients, and preparation

methods.

7. Flexibility to work irregular hours, including Evenings, Weekends

and Holidays, as needed to accommodate Operation

requirements.

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