Front Office Supervisor

Found in: beBee S QA - 1 month ago

Barahat Al Jufairi Qatar accor.com Full time
Enjoy awe-inspiring, authentic, and memorable experiences with Banyan Tree Doha At La Cigale Mushaireb FRONT OFFICE SUPERVISOR As a Front Office Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What is in it for you: Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service. Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests. Ensure employees are informed daily about priorities to personalize service. Supervise Front Desk and Guest Experience Agents, assisting them with issues that may arise and ensuring that all tasks are completed up to Banyan Tree standards. Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling Your experience and skills include: Working knowledge of Front Office and Cashiering practices. Service focused personality is essential. Previous experience in a similar leadership role is an asset. Prior experience working with Opera or a related system. Strong interpersonal and problem solving abilities and the ability to lead by example

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS Schedule: Full-time

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