Technical Support Manager

4 weeks ago


Doha, Qatar General Electric Full time
Job SummaryOffers the opportunity as an experienced Technical Support Engineer to join the team in Doha, Qatar. The role is based in customer office (Qatar Gas headquarters)Essential Responsibilities
  • Provide skilled level engineering support for all current customer contracts, key field product application and/or completion product performance.
  • Develop Technical Operating Manuals (TOM), Hook up drawings, Operating Procedures System Limits, Decision Tree/ Matrix, T&D, Tubemove models etc. and review them with customer and Houston Engineering teams
  • Determine Equipment Specifications/Ratings, drawings, running procedures and equipment compatibility for the sales team according to customer requirements
  • Provide technical trainings to customer and BHGE employees as necessary
  • Assist with well specific job design based on applications and review with customer before handover to operations
  • Assist with technical requirements during pre-tendering phase & Technical Proposals for Tenders submission
  • New technology introduction and collaboration with product line to implement it
  • Provide Engineering support for troubleshooting rig operations
  • Investigate unusual or unsatisfactory product performance to determine root cause and preventative action
  • Conduct all business activities in accordance with BHGE HSE policies, Legal Compliance requirements
  • Handle special projects as assigned
Qualifications/RequirementsBachelor’s Degree in Engineering and 10+ year’s related experience.Desired Characteristics
  • Exceptional knowledge in Wellbore Construction products, including but not limited to: Open Hole Fishing, Wellbore Clean Out, Remedial and Simulation, Through Tubing Inflatables, Wellbore Intervention, Casing Exits
  • Knowledge of open hole and cased hole completions system
  • Thorough understanding of down hole hydraulics, Torque & Drag, Tubemove Models & MS Office applications
  • Able to work with little supervision and to work well with the team.
  • Good Time management skills.
  • Proficient use of computer based programs related to application of products.
  • Good problem solving skills.


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