عمليات بحث ذات صلة

• Manage and govern Service Desk & Technical Support services• Monitor SLA performance and service quality• Handle escalations and operational risks• Prepare monthly and ad-hoc reports• Drive continuous improvement and process optimization• Coordinate with stakeholders, vendors and internal teams• Manage service reviews, audits and improvement...

We’re hiring at our location in Doha Technical Support Specialist • Routine system maintenance tasks, applying software fixes/updates and other preventive maintenance tasks to ensure system is working according to the availability requirements; • Respond to incidents and perform break/fix activities when errors and faults occur in order to restore...

Technical Support & TroubleshootingProvide on-site and remote technical support for Windows and Apple devices, including desktops, workstations, laptops, iMacs, and MacBooks.Troubleshoot and resolve common hardware and software issues in accordance with approved procedures.Provide remote desktop support using approved tools to minimize downtime.Support...

Job Description: In this role you will be part of corporate support team working in shifts providing first level and second level service support related to IT Systems. You will be responsible for end user equipment installation, maintenance, pro-active monitoring, troubleshooting on all systems and support of various functions related to IT systems...

The successful candidate will be responsible to perform, maintain and develop TC applications to support the requirements of the business needs.

ResponsibilitiesInstalling and configuring computer hardware, operating systems and applications;Regularly monitoring and maintaining computer systems and networks, and alerting the IT manager if any issues need to be looked into and resolved.Talking staff/colleagues through a series of actions either face to face or over the telephone to help set up systems...

Routine system maintenance tasks, applying software fixes/updates and other preventive maintenance tasks to ensure system is working according to the availability requirements; Respond to incidents and perform break/fix activities when errors and faults occur in order to restore the equipment operation as quickly as possible; Participate in the Problem...

Position Name: Technical ManagerExperience: Min 10 YrsQualifications: Bachelor’s DegreeLocation: Site LocationWorking Hrs : 10 hrs / 6 DaysMandatory Skills:·       Min 6 Years of Experience as a technical manager of Major Infrastructures Projects.·       Experience is dealing with 3rd Party Consultants and Designers.·       Design of...

ResponsibilitiesCoordinate site to ensure timely and accurate management of Design workEstablish design work delivery and monitoring program for siteActively participate in Design Supervision Consultant s selection and contractingMonitor work of Discipline Design Engineers and Design Consultants to ensure design correctness and completeness as well as scope...

Charterhouse is partnering with an industry‑leading systems integrator who specialises in the design, implementation and maintenance of security, audio‑visual, control, IT and traffic‑management systems for high‑profile secure facilities. Our client is actively seeking a Technical Manager in Doha, Qatar. The consulting engagement focuses on...

Key accountabilities and decision ownership:Provide support to close enterprise fixed and managed service complaints in agreed SLA’s. Track and review technical complaints per customer segment with technical complaints manager. And ensure enterprise customer is always kept informed on technical complaint status.Log every customer interaction and field...

Technical Support Specialist – Tier 2Key ResponsibilitiesResolve complex technical issues and escalations across end-user IT environments.Perform root-cause analysis for recurring, critical, and high-impact incidents.Lead technical remediation during major incidents and service disruptions.Coordinate with vendors for advanced diagnostics, repairs,...

Key Responsibilities: Develop and maintain enterprise architecture frameworks, standards, and roadmaps. Provide technical design support across business, data, application, and technology domains. Align IT strategy with business objectives by ensuring architecture compliance and integration. Conduct assessments of current IT systems and propose...

Technical Support Specialist – Tier 1Key ResponsibilitiesProvide onsite and remote technical support for Windows and Apple desktops, laptops, workstations, iMacs, and MacBooks.Diagnose and resolve routine hardware, software, operating system, and connectivity issues.Support printers, scanners, IP telephones, accessories, and other IT peripherals.Log,...

Job Description Key accountabilities and decision ownership: Provide support to close enterprise fixed and managed service complaints in agreed SLA's. Track and review technical complaints per customer segment with technical complaints manager. And ensure enterprise customer is always kept informed on technical complaint status. Log every customer...

ECCO Gulf Majorel Qatar is seeking an experienced IT Support Specialist to perform routine maintenance, respond to incidents, and drive problem management for Vision-Box deployments and related systems in Qatar. The role requires strong OS/network/SQL basics, ITIL awareness, and excellent on-site customer service delivery.You will document issues, publish...

Madre Integrated Engineering | Full timeAV Technical Support Specialist – Tier 1AV User Support, Incident & Event SupportAct as the first point of contact for AV-related incidents, service requests, and operational support, with clear, courteous, and professional communication before, during, and after AV usage.Log, categorize, prioritize, and update all...

Manage end-to-end delivery of the contract, including SLA and KPI performance.Act as the primary interface with the client and lead contract governance meetings.Manage manpower resourcing, mobilization and certified coverage across all technical disciplines.Handle escalations related to major incidents and SLA breaches.Manage OEMs and subcontractors under a...

Company Description Apex Events, the events and production division of APEX BUSINESS SOLUTIONS WLL, is a team of experienced, creative, and dynamic professionals specializing in end-to-end event management. Headquartered in Qatar, the company manages a wide range of events and focuses on delivering distinct concepts, identities, and visions for every...

TECHNICAL MANAGER – DESIGN Location: Doha, Qatar Duration: 3 Months (extendable) Start Date: Immediately Project Type: Building / Architecture KEY REQUIREMENTS: Bachelor's or Master's Degree in Architecture 10–15 years of relevant experience in architectural design and technical management Proven experience in developing and presenting architectural...