Business Development Administration Apprentice
2 weeks ago
Purpose of job:
- To support the ESF Manager with administrative tasks and duties to achieve income targets
- To support the Business Development Unit to maintain high levels of employer satisfaction and communications
- To provide marketing support and production of materials as required
Responsibilities
A Administration
- To provide administrative support to the Business Development Unit and to support the team to meet funding and enrolment targets across all income streams
- To support the Business Development Unit with marketing materials and events as required
- To wordprocess documents (i.e. letters, correspondence, reports, agendas, minutes)
- To copy, duplicate and collate reprographic work
- To organise and convene meetings as required
- To take minutes of meetings as required
- To maintain Outlook Calendars of the Business Development Team, including making appointments for the Business Development representatives to meet with employers through sales calls, eshots, marketing, social media and other forms of marketing
- To liaise with staff and College management
- To maintain employer and other filing systems (electronic and manual)
- To order office supplies as required
- To ensure that business development documents used are well organized, current and easily auditable
- To deal with incoming enquiries from employers ensuring customer service standards are maintained
- To support the Business Development Team with recording employer information and business via the CRM system and other systems where appropriate
- To assist in the development and distribution of marketing materials
B Customer Service
- To act as a professional contact with clients, providing outstanding customer service and to meet and work with employers across the region to identify training requirements and secure business, when required
- To ensure good communications with employers, providing timely and responsive feedback against enquiries, proactively marketing the offer, as directed
- To work collaboratively with curriculum teams to source information to resolve employer enquiries
- To respond to queries
- To contact clients as required
- To promote services and products
- To carry out cold calling
- Liaise with employers as and when necessary to support the Business Development Team
- To manage the apprenticeship vacancies sought by business advisors on behalf of employers
- Work with employers to support apprenticeship recruitment process
C General
- To foster good relationships and advance equality of opportunity between different groups and eliminate discrimination, harassment and victimization
- To deal professionally with colleagues and external partners as required
- To ensure the confidentiality and security of all documentation and information
- To attend training/refresher courses and meetings as required by the Manager
- To cooperate and take part in the appraisal scheme
- To carry out other such appropriate duties that maybe reasonably required to successfully carry out the role
Pay:
QAR2, QAR3,000.00 per month
Application Deadline: 01/05/2024
Expected Start Date: 01/05/2024
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