Sales Advisor

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Al Mana Fashion Group Full time

WHO WE ARE:

Al Mana Group is a Qatari conglomerate operating over 55 companies in 8 countries and employing over 3500 people.

Our Industry activities include automotive distribution and services, real estate and investments, retail, food & beverage, engineering, technology, media and entertainment.

The group covers most areas of retail including luxury goods, beauty, fashion, home interiors, watches and jewelry. Operating over 300 outlets, Al Mana Group represents some of the largest and most successful brands in the world.

ROLE SUMMARY:


To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.


ROLES AND RESPONSIBILITIES:

  • Welcome and great every customer in a warm and friendly manner & demonstrate excellent customer service at all times
  • Identify customer needs through asking questions: confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale and build customer relationships
  • Attend daily briefings for updates on previous day sales achievement
  • Handle customer complaints professionally and efficiently, in line with the company after sales policy
  • Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times
  • Maintain personal grooming standards at all times
  • Maintain clean and organized wrap stands, fitting rooms, and stock areas
  • Check stock levels daily and inform depleting stocks to the store manager in order to replenish and maintain optimum stock levels
  • Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies, etc
  • Minimize exposure to stock loss through vigilance on the sales floor and fitting room areas
  • Carry out any additional tasks as and when instructed by the management.

KNOWLEDGE AND SKILLS:

Education Qualifications
High School Degree, preferred

Experience

  • 3 years' experience in retail sales, or customer service experience

Skills

  • Organizational skills
  • Strong customer focus
  • Strong interpersonal skills and good communication skills
  • Excellent communication skills in English
  • Passion for sports
  • Applicants must be in Qatar with NOC from the sponsor and have completed more than 1 year of service in present company.

Job Types:
Full-time, Permanent

Ability to commute/relocate:

  • Doha: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • What is your current visa status? If you are holding a work permit please indicate the start and expiration date.

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