Restaurant Supervisor

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Rise Group Full time
Restaurant Supervisor (Fine Dining Restaurant)

Starting salary:
QAR 3,300++ or QAR 5,000 (Full package / All in)

  • Free shared accommodation and transportation

Position Overview:

We are seeking an experienced and motivated Restaurant Supervisor to lead our front-of-house team and ensure the smooth and efficient operation of our restaurant.

As a Restaurant Supervisor, you will be responsible for supervising and supporting the restaurant staff, maintaining exceptional customer service standards, and assisting in the overall management of the dining establishment.


Key Responsibilities:

Team Leadership and Support:

  • Supervise and guide the frontofhouse staff, including servers, hosts, and bartenders, ensuring they adhere to service standards and fulfill their roles effectively.
  • Provide training and ongoing coaching to new and existing staff to enhance their skills and ensure a consistent level of service.
  • Motivate and inspire the team to deliver exceptional guest experiences and foster a positive work environment.

Customer Service Excellence:

  • Interact with guests to ensure they receive attentive and personalized service.
  • Address customer inquiries, feedback, and complaints in a professional and timely manner, striving to exceed their expectations.
  • Monitor guest feedback and implement improvements to enhance the overall dining experience.

Operational Oversight:

  • Work closely with the Restaurant Manager to ensure all daily operations run smoothly and efficiently.
  • Oversee dining room setup, cleanliness, and organization to create a welcoming and comfortable atmosphere for guests.
  • Assist in managing reservations, seating arrangements, and waiting lists during peak hours.

Quality Control and Standards:

  • Ensure the restaurant's service standards are consistently met by conducting regular service checks and providing constructive feedback to staff.
  • Collaborate with the culinary team to maintain consistency in food quality, presentation, and timing of service.

Financial Management Support:

  • Assist in monitoring inventory levels and tracking usage to optimize resource utilization and minimize waste.
  • Work with the management team to implement costcontrol measures without compromising on quality.
  • Help in managing cash handling procedures and ensure accuracy in billing and transactions.

Safety and Compliance:

  • Uphold health, safety, and sanitation regulations, ensuring the restaurant's compliance with all relevant laws and guidelines.
  • Train and educate staff on safety protocols and emergency procedures.

Qualifications and Requirements:

  • Proven experience in a supervisory or leadership role within the restaurant or hospitality industry.
  • Excellent interpersonal and communication skills to effectively interact with guests and team members.
  • Strong leadership and decisionmaking abilities to handle various challenges that may arise during operations.
  • Knowledge of food service operations, customer service best practices, and industry trends.
  • Ability to remain calm under pressure and maintain a positive attitude in a fastpaced environment.
  • Flexibility to work evenings, weekends, and holidays as required by the restaurant's operating hours.

Salary:
QAR3, QAR5,000.00 per month

Application Question(s):

  • Have you been interviewed at Rise Group Head Office before? Yes or No? PREVIOUSLY INTERVIEWED APPLICANTS NEED NOT APPLY AGAIN.
  • In which country are you currently located?
  • If selected, how soon can you join our company after signing an offer letter? Give minimum number of days.
  • Which country are you from? (Nationality)
  • What is your age right now?
  • Do you have a valid Qatar ID or only a work visa with NOC?
  • Have you read and confirm the job description and salary details for this role?
  • Did you work as a Restaurant Supervisor before? Yes or No? If Yes, in which country and what is the name of the restaurant / hotel?

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