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Guest Relation Officer
2 weeks ago
We are looking to hire a qualified Guest Relation Officer to join our dynamic team.
Responsibilities:
Promotes a helpful and professional image to the guest, gives full co-operation, prioritizes and handles all patient requiring assistance with a prompt, caring and helpful attitude.
- Responsible for the overall patient Experience throughout their stay i.e. through care, hospitality and service given to them.
- Review and prepares for future patient arrivals by going through the arrival reports and those accorded special status, ensuring that these are highlighted to the management, necessary related functions are activated and ensure guests receive the best service.
- Prepares the daily patient list, coordinates the distribution of patient amenities.
- Inspects patient room status and amenities in good order prior to guests' arrival.
Qualifications:
- Hospitality qualifications or equivalent from a reputable university.
- At least 3 years' experience as a Guest relation officer at a 5stars hotel or hospitality facility.
- Excellent written and verbal communication skills.
- Proficient in both Arabic and English.
- Must have valid Qatar ID and able to provide NOC
Salary:
From QAR4,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
Experience:
- Guest Relation Officer (required)
Language:
- Arabic (required)
License/Certification:
- Qatar ID (required)
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