Cashier FB Service
2 weeks ago
JobDescription
- Prepare daily cashiering forms andoperational forms
- Able to count and handle casheffectively, efficiently, with integrity and follow established andproper accounting procedures
- Complete knowledgeof menus, and up-to-date information about specialties andmenus
- Regular check with culinary team fornon-availability items
- Answer all phone callspromptly and efficiently, using the correctgreeting
- Carry out proper cashiering proceduresby standards
- The ability to maintain a clean,neat and orderly order taker cabin throughoutservice
- Correct preparation of all necessaryoperational material in the order taker cabin and in the pantryareas
- Reporting of any guest comments to thesuperior, completing guest preferencesheet
- Communicate to both internal and externalcustomers in a polite, courteous and constructivemanner
- Learning of safety, sanitation andhygiene policies
- Participation in internaltraining and necessary meetings
- Maintain goodworking relationship with colleagues, and all otherdepartments
- Actively promote the services andfacilities of the Hotel
- Report to Manager anykind of deviation from set standard andprocedures
- Maintain complete knowledge of allF&B services, outlets, hotel services/ features and hoursof operation etc.
- Control & maintaindelivery timing within standard
Qualifications
- Average reading, writing and oralproficiency in the English language
- Must bewell presented and professionally groomed at alltimes
- Able to count and handle cash effectivelyand efficiently
- Good communication and customercontact skills; good problem resolutionskills
- Basic F&B productknowledge
- Team player with strong interpersonalskills and attention to detail
- Qualificationmust be a minimum of secondaryeducation
- Minimum 1-year food and beverageserving experience
- Previous cashieringexperience
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