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Cashier FB Service
2 weeks ago
Job Description
- Prepare daily cashiering forms and operational forms
- Able to count and handle cash effectively, efficiently, with integrity and follow established and proper accounting procedures
- Complete knowledge of menus, and up-to-date information about specialties and menus
- Regular check with culinary team for non-availability items
- Answer all phone calls promptly and efficiently, using the correct greeting
- Carry out proper cashiering procedures by standards
- The ability to maintain a clean, neat and orderly order taker cabin throughout service
- Correct preparation of all necessary operational material in the order taker cabin and in the pantry areas
- Reporting of any guest comments to the superior, completing guest preference sheet
- Communicate to both internal and external customers in a polite, courteous and constructive manner
- Learning of safety, sanitation and hygiene policies
- Participation in internal training and necessary meetings
- Maintain good working relationship with colleagues, and all other departments
- Actively promote the services and facilities of the Hotel
- Report to Manager any kind of deviation from set standard and procedures
- Maintain complete knowledge of all F&B services, outlets, hotel services/ features and hours of operation etc.
- Control & maintain delivery timing within standard
Qualifications
- Average reading, writing and oral proficiency in the English language
- Must be well presented and professionally groomed at all times
- Able to count and handle cash effectively and efficiently
- Good communication and customer contact skills; good problem resolution skills
- Basic F&B product knowledge
- Team player with strong interpersonal skills and attention to detail
- Qualification must be a minimum of secondary education
- Minimum 1-year food and beverage serving experience
- Previous cashiering experience
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