Conference and Banqueting Operations Manager
2 weeks ago
A Conference and Banquet Operations Manager is responsible for managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring department targets are met.
What will I be doing?
As a Conference and Banquet Operations Manager, you are responsible for managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience.
A Conference and Banquet Operations Manager will also be required to optimise sales and provide leadership to the team to ensure department targets are met.
Specifically, you will be responsible for performing the following tasks to the highest standards:- Manage all Conference and Banqueting operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Aware of trends and propose ideas to build the range and quality of Conference and Banquet
- Optimise sales and contain costs, identifying any areas for action
- Set achievable budgets and other short
- Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development
What are we looking for?
A Conference and Banquet Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
- Minimum 3 years experience in a large banquet & meeting operation
- Strong knowledge of hotel/leisure/service sector
- Degree or diploma in Hotel Management or equivalent
- Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
- Exceptional communication skills
- Exceptional leadership skills to create a winning team
- Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar
- Passion for delivering exceptional levels of guest service
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands.
Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history.
Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and ourGo Hilton Team Member Travel
discount program.
Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all.
Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team HiltonWe are an equal opportunity employer and value diversity at our company.
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