Service Crew

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Vogue Hospitality Full time

Duties and Responsibilities:

AS A CASHIER:

  • Strick adherence to company's standard operating procedures (SOP's).
  • Ensuring clean and smart presentation by wearing neat & clean uniform on a daily basis.
(Maintain a high level of personal hygiene).

  • To be able to know the product knowledge, services and promotions run by the company.
  • Greet the customer in a happy and courteous manner (smile and maintain eye contact).
  • Abiding the company standard on how to answer the telephone call/s. (In case the customer is inquiring on something, make sure to get the full details of it and you give the correct answer/s. In the event that you don't know the answer/s, look for the correct person who can help with the customers inquiry).
  • To get the complete and accurate orders from the customer. Repeat the orders to the customer, making sure that all orders are listed, to avoid mistake.
  • To use all 3 selling techniques (_suggestive selling, upselling and cross selling_) while taking the customer's order.
  • To punch accurately in the POS the food and beverage order of the customer. Follow up before 7 minutes if the order is not ready and update the customer.
  • To follow the correct procedure on how to make any product/item (Recipe compliance is a must).
  • Double check the order/s of the customer, make sure it's complete before dispatching to the customer.
  • To collect the payment (cash or card) from the customer, settle and finalize the bill in the POS as soon as possible. Give to the customer the copy of their bill and change if there's any.
(Keep integrity, honesty and accountability in all transactions).

  • Make sure that all procedure is in compliance with health and safety regulation imposed by the company and the Ministry of Public Health (MoPH - Baladiya) such as wearing of hairnets, disposable gloves, correct usage of chopping boards and knives, etc.
  • Keep your working area clean and sanitize at all time.
  • To update all Critical Control Point in place (temperature log sheet, Bain Marie and Karak monitoring sheet, etc.).
  • To monitor the production and expiration date of all products.
  • Count your money before finishing a shift to make sure there is no mistake and endorse it properly to the next shift cashier.
  • Tally the number of orders served and the cash received by the end of day and making a note of the total number of transactions and the amount collected at the end of the day.

AS AN ORDER TAKER:

  • Strick adherence to company's standard operating procedures (SOP's).
  • Ensuring clean and smart presentation by wearing neat & clean uniform on a daily basis.
(Maintain a high level of personal hygiene).

  • To be able to know the product knowledge, services and promotions run by the company.
  • Acknowledging the customer as soon as possible (greet the customer in a happy and courteous manner, smile and maintain eye contact).
  • Be courteous when talking with the customer (always use positive language such as please, thank you, etc.).
  • Watch your tone of voice while talking with the customer/s.
  • Make sure to make the customer feel important.
  • Avoid any kind of conflict while interacting with the customer.
  • To get the complete and accurate orders from the customer. Repeat the orders to the customer, making sure that all orders are listed, to avoid mistake.
  • To use all 3 selling techniques (suggestive selling, upselling and cross selling) while taking the customer's order. Service Crew - Job Description 3 Poori & Karak
  • To punch accurately in the Tablet the food and beverage order of the customer. Follow up before 7 minutes if the order is not ready and update the customer.
  • Double check the order/s of the customer, make sure it's complete before dispatching it.
  • To check back on the table / customer and ask for their feedback regarding the quality of food and service ensuring that the customer satisfaction levels are met and exceeded.
  • To collect the payment (cash or card) from the customer, settle and finalize the bill in the POS as soon as possible. Give to the customer the copy of their bill and change if there's any.
(Keep integrity, honesty and accountability in all transactions).

  • Make sure that all procedure is in compliance with health and safety regulation imposed by the company and the Ministry of Public Health (MoPH - Baladiya) such as wearing of hairnets, disposable gloves, correct usage of chopping boards and knives, etc.
  • Keep your working area clean and sanitize at all time.
  • To follow the correct procedure on how to make any product/item (Recipe compliance is a must).
  • Assist in monitoring the production and expiration date of all products.
  • Count your money before finishing a shift to make sure there is no mistake and endorse it properly to your co-shift cashier.
  • Handle various types of complaints from customer and report them to the Restaurant Supervisor / Shift Lead

  • Service Crew

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Glink Manpower Consultancy Full time

    Service Crew MemberExperience: Minimum 1-2 years in a similar role Provide exceptional customer service by greeting and assisting guests in a friendly and efficient manner. Take orders accurately and efficiently using the POS system, ensuring special requests and dietary restrictions are communicated to the kitchen staff. Serve food and beverages promptly...

  • Flight Crew Services

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    Specific responsibilities for the role include: Update FCSS management on any welfare matters/ concerns from Flight Crew in order to assure appropriate answers and solutions are provided. Manage Flight Crew queries on a daily basis in order to ensure practical solutions are provided to any problems that crew may encounter. Ensure the review board...

  • Cabin Crew

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Group Full time

    Please navigate the suggestions using the tab key Qatar Airways Location Doha, Qatar Category Cabin Crew & Cabin Services Qualifications. Minimum age of 21. Minimum arm reach of 212 cm. High School Certificate. Fluent in English (written and spoken). Exceptional interpersonal skills. Passion for service and an ability to... Qatar Airways Location Doha,...

  • Crew Hotels

    4 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role: Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Crew Hotels & Allowances Specialist to be based in Doha, Qatar. As a Crew Hotels & Allowances Specialist you will be responsible for ensuring that our crew receive a five-star service from our hotel and transport providers through...

  • Crew Hotels

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role: Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Crew Hotels & Allowances Specialist to be based in Doha, Qatar. As a Crew Hotels & Allowances Specialist you will be responsible for ensuring that our crew receive a five-star service from our hotel and transport providers through...

  • Crew Hotels

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Group Full time

    About the role:Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Crew Hotels & Allowances Specialist to be based in Doha, Qatar.As a Crew Hotels & Allowances Specialist you will be responsible for ensuring that our crew receive a five-star service from our hotel and transport providers through a...

  • Crew Hotels

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role:We are recruiting for Crew Hotels and Allowances Coordinator, to be based in Doha, Qatar.The Crew Hotels and Allowances Coordinator will be responsible for supporting line manager in effective contracting and handling of crew hotels and transport suppliers used across QR network by directly handling suppliers to ensure the required contracts...

  • Flight Crew Services Support Officer

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    Specific responsibilities for the role include:• Update FCSS management on any welfare matters/ concerns from Flight Crew in order to assure appropriate answers and solutions are provided.• Manage Flight Crew queries on a daily basis in order to ensure practical solutions are provided to any problems that crew may encounter.• Ensure the review board...

  • Crew Logistics Coordinator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Nakilat Keppel NKOM Full time

    Maintain and update the data of theincoming and the outgoing crew for the purpose of schedulingdrivers, hotels and other such service providers.TravelRelated Functions:Answer any queries of the clientrelating to OKTB, air ticket and hotel bookings, requirement of acrew for medical assistance and any other crew logisticsservices.Coordinate with third party...

  • Crew Hotels

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role:Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Crew Hotels & Allowances Specialist.As a Crew Hotels & Allowances Specialist you will be responsible for supporting the long term and short-term outstation crew accommodation requirement function.Specific responsibilities for the...

  • Service Crew Member

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar P & S Full time

    As a Crew Member, Below are the accountabilities & responsibilities to assist & direct in the day to day operations of the company's any business unit in an efficient manner which include ( but not limited to) the following:To greet and welcome the guests, offer menu card & assist in taking orders, promote suggestive selling to increase the average sales...

  • Crew Hotels and Allowances Officer

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role:Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Crew Hotels and Allowances Officer.As a Crew Hotels & Allowances Officer, you will establish and maintain proper and timely coordination/ controls with all departments involved in the allowance process (form origin to payment...

  • Air Cabin Crew

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Aurawoo International Full time

    Doha- Job Country: Qatar- Job Industry: Transport & Logistic- Job Profile: Air Cabin Crew- Training Duration: 1 month- Number of Jobs Opening: 45- Salary: Per Month)- Job Type:Full Time- Visa: Provided by company- Food:Provided by company- Accommodation:Provided by company- Air ticket:Provided by company- Medical Insurance:Provided by Company- Commuting to...

  • Pre-ops & Crew Control Officer

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    We are pleased to announce an exciting opportunity to be part of our Pre-ops & Crew Control team as Pre-Ops & Crew Control Officer in the head office in Doha.About the RoleThe Pre-Ops and Crew Control officer works within integrated Operations Center (IOC) and is responsible for carrying out crew roster maintenance, monitoring and support activities to meet...

  • Executive Cabin Crew

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    As an Executive Cabin Crew, you are responsible to deliver a high standards of customer service and safety on board all Qatar Executive aircrafts.You are also accountable to ensure that all safety measures, regulations, and policies are applied in the cabin.Additional Responsibilities: Maintain legal documents and licenses required for flying duties to...

  • Missile Pgm Crew Chief

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Amentum Full time

    Supporting the Most Exciting and Meaningful Missions in the WorldMissile PGM Crew ChiefThe Missile PGM Crew Chief inspects, maintains, assembles, disassembles, repairs, and tests assigned missiles (air-to-air and air-ground), other PGM, associated components, training items, support equipment and containers IAW AFMAN and pertinent technical data. Supervises...

  • Cabin Services

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the roleYou will have to oversee a variety of Cabin Services related processes specific to Cabin Crew Operations and act as the focal point for customer service recovery.Operational role includes:Provide necessary support services to aid Crew Operations during pre-departure and post- arrival sessions by providing necessary information and related...

  • Service Crew

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Vogue Hospitality Full time

    Duties and Responsibilities:AS A CASHIER:Strick adherence to company's standard operating procedures (SOP's).Ensuring clean and smart presentation by wearing neat & clean uniform on a daily basis.(Maintain a high level of personal hygiene).To be able to know the product knowledge, services and promotions run by the company.Greet the customer in a happy and...

  • Cabin Crew Recruitment Walk-In Recruitment Event in Nagoya Japan 2024

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    Begin your journey as Qatar Airways Cabin Crew, our ambassadors to the world.As our global network continues to expand, we have exciting opportunities for talented individuals to join our award-winning Cabin Crew team.We are in search of highly motivated talent to deliver our legendary hospitality and world-class service, creating memorable customer...

  • Cabin Crew Recruitment Gqeberha

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Begin your journey with us.Join our award-winning Cabin Crew team.As the market conditions are improving and our network is growing, we are now looking to grow our Cabin Crew team, Qatar Airways' Ambassadors to the world.We are in search of highly motivated individuals who can deliver our legendary hospitality and world-class service. With industry-leading...