Director- Patient Access Registration

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar ELEGANCIA GROUP Full time

  • Sets up the Patient AccessDepartment including all the related policies, procedures, andforms.
  • Creates related processes and workflowsincompliance with the Hospital's standards and policies.
  • Creates clear workflows with all internal and externalstakeholders (cross-functional).
  • Responsible for staffdevelopment, including training, reviews of progress andcommunication of findings with the Finance Department.
  • Manages and monitors the Patient Access team in regard to theirday-to-day tasks, performance appraisal, patient approach, and cashcollection/reconciliation.
  • Manages the Patient Accessteam scheduling and task delegation to ensure complete and fullschedule coverage as per the Hospital's needs andrequirements.
  • Responsible for adequate staffing andallocation in all Patient Access areas and wherever is required.
  • Implements the Health Information Privacy andPortability Act (HIPPA) rules and approach to ensure patientprivacy and confidentiality.
  • Monitors and manages thepatient access task implementation ensuring transparency, ethicalcommunication (internal and external clients).
  • Managesthe development and implementation of the activities in compliancewith the Business Unit policies, systems, processes, andprocedures, identifying potential areas of improvement to ensure anefficient and effective operation.
  • Ensures registrationaudits are regularly performed to promote quality and identify rootcauses of issues to develop action plans for process improvement.
  • Sets up the required reports that need to be generatedfrom the system to monitor performance and gaps and set upcorrective actions and improvement plans.
  • Builds andleads a motivated, engaged, and competent team throughout theDepartment, by setting priorities and objectives, managingperformance, and providing ongoing feedback and coaching to improveperformance


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    Sets up the Patient Access Department including all the related policies, procedures, and forms. Creates related processes and workflows incompliance with the Hospital's standards and policies. Creates clear workflows with all internal and external stakeholders (cross-functional). Responsible for staff development, including training, reviews of progress...


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