General Manager

2 weeks ago

Al Wakrah, Al Wakrah, Qatar Accor Full time


Reporting to the Managing Director, the roleof General Manager is responsible for overseeing, directing, andmanaging all the areas of hotel operations.

He/she will contributeto the overall performance of their property by formulating andexecuting the strategic vision for the property along with theExecutive Committee.

The General manager is also a key partner infacilitating the hiring and retention of exceptional talent as wellas driving Heartist engagement, learning and development,performance, and talent within their departments by strategicallyleading through their Department Heads.

They will have a desire tobe the best at what they do and achieve operational excellence intheir departments through all the metrics that are measured.


KeyDeliverables and Responsibilities Commercial:

  • Responsible for the preparation and compilation of the yearlybudget, business plan and the forecast in coordination with therelevant Department Heads and Regional Sales and Marketing andRevenue leaders
  • Responsible for the achievement of thecommercial results of his/her property and positioning in thecompetitive set, on short-term and long-term basis
  • Maintains a constant awareness of the general market trends (local,domestic, and international) and of the activities of thecompetitors
  • Proactively seeks new business opportunitiesby building new relationships and actively getting involved in thesales activities of the hotel
  • Ensures correct use ofCompany's corporate identity at all levels in the hotel
  • Ensures the online content, websites and information onOTAs are always kept up to date
  • Implements adequatecontrol tools to monitor the commercial activities of the hoteldaily, weekly, monthly and year to date. Act proactively torectify/adjust the commercial strategy where necessary
  • Ensures financial expenditures, contracts and agreements are donein accordance to company's policies and guidelines

General:

  • Ensures consistent focus on guest satisfactionand high quality of service and handles all guest interactionsprofessionally and appropriately
  • Responsible for theoffline and online reputation of the hotel, he/she keeps informedof guests' complaints, ensuring complaint handling, guestreviews and guest recovery
  • Ensures a proper cost controlis implemented at all levels (Payroll, Purchasing, F&Betc.)
  • Encourages and implements CSR initiatives tosupport the local community
  • Ensures hotel complies tothe local and international legal requirements; follows throughrelevant certifications such as HACCP, legionella, Safety etc.
  • Is familiar with all relevant company documentation andrelevant OSMs for his/her field of responsibility.
  • Follows through that the maintenance of the hotel is managed inaccordance to the standards and requirements; material values,renewal and care of premises, furnishing and fitting, machines,assets and FF&E
  • Effectively communicate withother hotel departments, regional, and corporate teams
  • Manage the operations of the hotel to maximize profitability and toensure superior guest service and product quality
  • Ensurethat all operations departments are maximizing revenue and profitpotentials while minimizing costs
  • Manage operationalexpenses to stay within budget guidelines, as well as gather andreport financial information to the Hotel Manager/General Manager
  • Manages performance issues that arise within theoperational departments, as well as train, develop, coach andcounsel, conduct performance evaluations and resolve problems ofdepartmental team members and managers
  • Ensures optimalcompliance with corporate focus audit
  • Is an integralpart of the business team, attends all scheduled meetings andcontributes actively with proper preparation
  • Conducts adaily briefing with management on current key activities
  • Evaluates changes in guest needs, the guest mix and competitiveset, to recommend appropriate product/service and operationalchanges as necessary
  • Ensures guest and employeesatisfaction, while maintaining market competitiveness andexceptional financial performance
  • Anticipate and addressguest issues and establish proactive processes to promote guestsatisfaction
  • Interacts in a positive way with all teammembers to ensure a luxury guest experience
  • Ensurescompliance with local health and safety regulations Finance
  • The activities and contribution of the role will impactthe performance of the hotel.
  • Act on behalf of thebusiness to work through complex situations and reduce risk,interpreting and implementing company policies and employmentlegislation as appropriate.
  • Exercise sound judgment andintegrity always to ensure confidentiality of protectedinformation.
  • Be fiscally competent in rostering andlabour costs, budgeting, forecasting including the commentary thatgoes with the documents/meetings.
  • Ensure that DepartmentHeads demonstrate full awareness of departmental budget/P&Land work towards achieving it by minimizing expenses and maximizingF&B revenue
  • Review allCAPEX

  • General Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar Mm magical store trading Full time

    Immediate need: A general manager of the company with extensive experience in the field of women's dresses A general manager of the company with extensive experience in the field of children's toysApplication requirements:- residing in Qatar More than 3 years experience Excellent Arabic and EnglishSalary is determined after the interviewJob Types: Full-time,...

  • Project Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar GENERAL ELECTRIC Full time

    The Project Manager within the Completions & Wellbore Intervention organization will be responsible for the successful execution of projects of significant business impact with Key customer to ensure the financial and customer requirements are met. The position is based in Qatar. Responsibilities Performs as Single Point of Contact with the client, nurtures...

  • General Accounts Admin

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar MARICON Electromechanical Contracting & TradingLLC Full time

    General Accounts· Supervise all regular accounting processes such as A/Pand Journal Entries plus monthly closure accounts. Manage petty cash requests and reports. · Supervise andensure efficient disbursement of budget allotted for every project.· Monitor and implement all accounts payable checkactivation and wire transactions. · Closely coordinatewith...

  • Operations Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar Mapshore Consultants LLP Full time

    Summary of Position:The operations manager oversees the execution of services ensuring a smooth flow of functions at each point of delivering the Product of Ghasham to customers through different channels of operation. He effectively and efficiently coordinates Transport, Logistics, and Maintenance Head to make the operation most cost-effective and free from...

  • General Environment Technician

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar Brunel Full time

    Required Skills Keycompetencies to be successful at thisposition:5+ years iOS software developmentexperienceExperienceincludes:oObjective-C andSwiftoOffline-first mobile appdevelopmentoEnterprise/SaaS mobile app development with cloud datasynchronizationoSQL and NoSQLdatabasesoImage, audio, and video processing andcompressionoLocation services...

  • IT Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar Hilton Full time

    We re looking for a Telemarketing Virtual Assistant who works with the marketing team to cleanse and update the company database and help the sales team reach out to prospective clients to generate more business.Employment Type: Full-timeSchedule: Day ShiftWork Arrangement: Permanent WFHWhat are the daily tasks?Will call nursing and retirement homes to...

  • Finance Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar SWAN GLOBAL Full time

    Job SummaryOur client, a player within the capital market space seeks to hire a Chief Operations Officer. The COO reports to the chief executive officer (CEO) and is usually second-in-command within the company.Minimum Qualification:DegreeExperience Level:Management levelExperience Length:8 yearsJob Description/RequirementsResponsibilities:Managing and...

  • Finance Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar SWAN GLOBAL Full time

    JobSummaryOur client, a player withinthe capital market space seeks to hire a Chief Operations Officer.The COO reports to the chief executive officer (CEO) and is usuallysecond-in-command within thecompany.MinimumQualification:DegreeExperienceLevel:ManagementlevelExperienceLength:8yearsJobDescription/RequirementsResponsibilities:Managingand overseeing the...

  • Hotel Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar MINOR Hotels Full time

    As Hotel Manager you will be guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach. Reporting to the General Manager, you will be responsible for the day to day management of the hotel. You will manage, lead and develop your Heads of Department whilst they manage and support their teams ensuring...

  • Manager Talent Qatari Nationals

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar QATAR Airways Full time

    The primary purpose of the Dining Support Director is to plan, organize, develop and direct the day-to-day functioning within the Dining Services Department in accordance with current federal, state and local standards, guidelines, and regulations through collaborative relationships with all members of Peabody Retirement Community management to ensure that...

  • Generative AI Field Solutions Architect Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar Google Full time

    Bachelor's degreeinComputer Science, Mathematics, a related technical field,orequivalent practical experience. 2 years ofexperiencemanaging a technical team in a cloud computingenvironment, orcustomer-facingrole. Experience coding in one ormorelanguages such as Python, Scala, Java,Go. Experiencebuilding ML solutions anddeveloping applications...

  • Store Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar LandMark Group Full time

    Sales and Commercial Profit Achieve the revenue targets for the store Achieve target productivity metric ( sales per person per day, staff per sqft) for the store Actively seeks ways to achieve or exceed shop sales targets Monitor and control expenses ( overtime, local, stock and consumables) through efficient store operations Interpret and act on...

  • Manager Security Control Center and Contracts

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar HAMAD CLINIC Full time

    Blue Jay Dental has a client with a need fora general dentist to start immediately in Winter Springs,FL.Dentist JobDescriptionImmediate dentist job availableworking Monday- Thursday as an associatedentist.Dentist OfficeHoursFull timepositionDentist PracticeInformationBeautiful building. Good mix ofpatients seen.AgeRangesAdult onlyDentistCompensationExcellent...

  • Manager Customer Experience

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar QATAR Airways Full time

    Responsibilities · As a member of the senior management team provides significant contribution in the identification and development of strategic plans to improve terminal operational performance. · Continuously drives improvements of functions performed by terminal operations team includes not limited to, check in Boarding, Arrival Baggage handling, VIP...

  • Enterprise Risk Management Specialist

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar QATAR Airways Full time

    Key Responsibilities Conduct audit of ERM policy and compliance to standards, including liaison with internal stakeholders. Review and maintain the departmental and Enterprise Risk registers in line with ISO 31000 standards and best practices. Assist departments on the development of risk registers and align them with corporate risk register. Support the...

  • CiQ- Government Account Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar Canonical Full time

    Job Purpose and Summary As an Account Manager, you play a vital part in Canon ́s innovative business sales team & you will be responsible for bringing in new Business to Business (B2B) clients & renewing, upselling & cross selling to existing clients in the Government sector hence creating revenue growth by growing sales of Canon core products & exploit...

  • IT Technical Delivery Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar QATAR Airways Full time

    Company DescriptionMust be authorized to work in the United States for any employer.Must be available to start working within 3 weeks of offer acceptance date.RAKHERE is hiring a Mechanical Engineer Steering systems (CREO) to join our growing team in Greensboro, North CarolinaJob DescriptionThe Mechanical Engineer, Steering system will utilize standard...

  • After Sales Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar Power International Holding Full time

    Job Summary Responsiblefor supervising all post-marketing, budgeting, customer follow-up,and general business plans to make sure customer are satisfied andthat sales improves. Job Responsibilities 1 Train, motivate, andlead after sales teams to achieve set objectives and targetsMaintain contact with clients to obtain customer feedback...

  • QAQC Manager Construction Background

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar SHELTER Group Full time

    Position Overview: As the QA/QC Manager, youwill be responsible for maintaining and enhancing the qualitystandards of our construction projects. Your expertise in qualityassurance and quality control processes will play a crucial role inensuring the success of our endeavors.General Requirements:Experience: Experience as a QA/QC Manager inthe construction...

  • QAQC Manager Construction Background

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar SHELTER Group Full time

    Position Overview: As the QA/QC Manager, you will be responsible for maintaining and enhancing the quality standards of our construction projects. Your expertise in quality assurance and quality control processes will play a crucial role in ensuring the success of our endeavors.General Requirements:Experience: Experience as a QA/QC Manager in the...