Assistant Executive Housekeeper

2 weeks ago

Baladīyat al Ghuwayrīyah, Qatar Hilton Full time


As an Assistant Executive Housekeeper, youwill be responsible for assisting with overseeing housekeepingoperations to deliver an excellent Guest and Member experience.

AnAssistant Executive Housekeeper will also be required to assist theExecutive Housekeeper/Housekeeping Manager and monitor standards.

Specifically, you will be responsible for performing the followingtasks to the highest standards:

  • Assist with overseeingHousekeeping/Laundry operations
  • Operate withindepartmental budgets through effective stock and cost controls andwell managed schedules
  • Support departmental targets andobjectives, work schedules, budgets, and policies and procedures
  • Ensure consistently high operating standards in everyarea of Housekeeping and Laundry, as identified by the hotel brandstandards
  • Perform routine inspections of allHousekeeping areas and report any issues to the ExecutiveHousekeeper
  • Implement, effectively, all Housekeepingpolicies and procedures including Health and Safety and security
  • Monitor the appearance, standards, and performance ofall Housekeeping Team Members with an emphasis on training and teamwork
  • Ensure team members have an up-to-date knowledge ofall room categories and amenities
  • Assist the ExecutiveHousekeeper to maintain good communication and work relationshipsin all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure ongoing training to support the Executive Housekeeper
  • Ensure communication meetings are conducted
  • Manage staff performance issues in compliance with company policiesand procedures
  • Support managing, training and developingthe team
  • Deputise in absence of the ExecutiveHousekeeper
  • Provide excellent guest service
  • Assist other departments wherever necessary What are we lookingfor? An Assistant Executive Housekeeper serving Hilton brands isalways working on behalf of our Guests and working with other TeamMembers.
To successfully fill this role, you should maintain theattitude, behaviours, skills, and values that follow:

  • Housekeeping/laundry experience in the hotel/leisure/retail sectorin a managerial or supervisory capacity
  • A high schoolcertificate or equivalent
  • High level of commercialawareness and cost control capabilities
  • Proficiency, ata basic level, with computers and computer programs, includingMicrosoft Office
  • Excellent leadership, interpersonal andcommunication skills
  • Committed to delivering high levelsof customer service
  • Ability to work under pressure
  • Excellent grooming standards
  • Flexibility torespond to a range of different work situations
  • Knowledge of Workplace, Health, Safety and Hygiene is essential
  • Strong communication skills
  • A passion fordelivering exceptional levels of guest service It would beadvantageous in this position for you to demonstrate the followingcapabilities and distinctions:
  • Familiar with PropertyManagement Systems
  • Experience managing a department andProfit and Loss account
  • High level of IT proficiencyWhat will it be like to work for Hilton? Hilton is the leadingglobal hospitality company, spanning the lodging sector fromluxurious full-service hotels and resorts to extended-stay suitesand mid-priced hotels. For nearly a century, Hilton has offeredbusiness and leisure travelers the finest in accommodations,service, amenities and value. Hilton is dedicated to continuing itstradition of providing exceptional guest experiences across itsglobal brands. Our vision "to fill the earth with thelight and warmth of hospitality" unites us as a team tocreate remarkable hospitality experiences around the world everyday. And, our amazing Team Members are at the heart of itall

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