Lead Housekeeper

4 weeks ago

alGhuwayriyah, Qatar QATAR Airways Full time

Key Responsibilities: • Responsible for overseeing the general cleaning of apartments and common areas of residential buildings leased or owned by Qatar Airways. • Responsible for overseeing of service providers daily / weekly / monthly cleaning schedule and ensuring work completion as per Qatar Airways standard and the scope of work prescribed in the contract. • Advise the Housekeeping Supervisor of new requirements that need to be included in the SOW to meet operational requirements. • Visit the assigned number of Qatar Airways owned or leased properties and ensure that the quality of the Cleaning Services is maintained as per Qatar Airways standards. • Execute Quality Control System through daily inspections schedules and unplanned checks. • Ensure Service providers and contractor's staff follow cleaning processes as trained in order to achieve the required standards. • Ensure timely corrective measures are taken, on a need basis, to address any non-confirming situations, notify Officer of any recurrence of such issues. • Maintain daily absentee log to ensure replacement is provided in a timely manner. • Propose recommendation to officer from time to time on improving the approach to cleaning, thus improving the appearance & cleanliness in the facility. • Participate actively in contract formation and provide input to housekeeping supervisor through SOW and Technical Evaluation. • Ensure that housekeeping and cleaning services are performed as per approved SLA at all times. • Ensure that health and hygiene standards in QR staff occupied buildings are maintained as per industry standards. • Document the tasks carried out by service providers. • Conduct site inspections to check whether Manpower requirements are maintained, Quality of Cleaning is maintained, Contractual obligations are met and Non-confirming situations and compliance thereof are addressed. • Inform Superiors on key issues. • Perform other department duties related to his/her position as directed by the Head of the Department. Qualifications We are looking for a passionate and experienced professional to join our Facilities Management Team who can recognize themselves in the points below. • Minimum qualification of Vocational, Tertiary or Trade qualification. • Hotel Management or Housekeeping OR Diploma in Hotel Management OR Diploma or Certificate in Housekeeping preferred. • Minimum 3-4 years of relevant experience • Experience in Hospitality Industry/ Corporate Offices as Cleaning Supervisor Project Management will be given preference. • Excellent written and verbal communication skills in English is required • Knowledge of MS Office is highly preferred. • Should work well in a cross-culture environment. • Should maintain confidentiality and self-discipline. • Should be motivated, responsible and focused with the ability to work under pressure • Should be well-organized with multi-tasking abilities. • Should be a team-player. • Should be willing to learn and continuously develop skills and knowledge. • Should hold a Valid / Transferable Driving License

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