Sales Manager

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Rosewood Hotel Group Full time

General Information:

  • Country/Region
  • Qatar
  • Province/City
  • Doha
  • Location
  • Rosewood Doha
  • Department
  • Sales & Marketing
  • Job Type
  • Fulltime Permanent
    OVERVIEW/BASIC FUNCTION:
To acquire, grow and retain selected corporate accounts to maximize the total hotel revenue potential for Rosewood Doha.

The job involves the qualification and prospecting of new business and the nurturing and growth of existing accounts across defined market segments.


RESPONSIBILITIES:

  • To understand the nature of the competitive market, to research and compile intelligence on selected markets and accounts so us to understand the buying behavior of customers and the criteria for hotel selection.
  • To determine the key players in a corporate account and to identify the role that each member plays in the purchasing process and to adopt an account strategy that maximizes the potential revenue conversion for Rosewood Doha.
  • To be fully conversant with all business units within the hotel, and be comfortable in presenting the core unique selling propositions for each unit.
  • To plan sales call activity to optimize revenue conversion based on key selling priorities determined and agreed with the Director of Sales.
  • Present individual sales strategy to MD as part of quarterly personal business plan.
  • To attend tradeshow, sales roadshows, sales training, and sales events in accordance with Rosewood Doha Sales and Marketing plan and based on the Direction of the Director of Sales and Marketing.
  • To act as a positive role model and ambassador of Rosewood Doha and Rosewood Hotels and Resorts in keeping with company standards and expectations.
  • To adhere to grooming standards as determined by the Director of Sales and Marketing.
  • To capture timely and relevant customer data in appropriate Sales databases (Delphi,) and to ensure data integrity is in accordance with Rosewood Doha data capture standards.
  • To attend and participate in regular sales meetings to update colleagues and management on the current status of sales account activity.
  • To present weekly and monthly sales account reports to the Director of Sales and Marketing that accurately reflects sales account management and the performance of designated accounts.
  • To contribute to the Sales and Marketing Plan by supplying relevant data on market conditions, changes in account dynamics, new business development and sales retention.
  • To share important account updates with members of the hotel team including other departments so that key personnel have important feedback on the current status of accounts.
  • All other duties relevant to the successful management of key accounts.

QUALIFICATIONS:

  • Education: Preferred to have studied to under graduate level.
  • Experience: Solid experience in luxury hotel sector with an understanding of key markets, strong
network of appropriate social/business connections within the key markets that they will be operating.

  • General Skills: Must be able to perform job functions with attention to detail, speed and accuracy;

prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.


  • Language: Required to speak, read and write English, with fluency in other languages preferred.

About Us:

  • Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultraluxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longerterm stays and 300 residences available for purchase. The hotel will be one of the city's most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500squaremeter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and stateoftheart technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring stateoftheart training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 forsale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world's pinnacle of private luxury living and contemporary style in Qatar.

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