Telephone Operator Supervisor

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar accor hotel Full time

Responsiblity:

  • Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
  • Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
  • Answering agent questions regarding best practices or difficult calls.
  • Identifying operational issues and suggesting possible improvements.
  • Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
  • Preparing reports and analyzing data to assist management as they determine call center goals.
  • Working with other supervisors and management team members to support agents and maximize customer satisfaction.

  • Hotel Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Apt Resources Full time

    Our client a 5 star hotel in Doha wants to hire a Hotel telephone operator responsible for guaranteeing the smooth operation and handling of all telephone communication, provides quick, well organized, polite telephone services to guest and the hotel staffs as per standards set by management.Hotel Telephone Operator Job Description Must follow all telephone...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Plaza Inn Hotel Full time

    RESPONSIBILITIES: Process all incoming and outgoing calls accurately and courteously. Records and controls accurate wakeup calls. Pages guests in cooperation with concerned departments. Assists guests with international calls and direct queries. Calls guests by name whenever possible. Pages staff member when requested. Abides by principles of guest privacy....

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar RIXOS RIXOS DOHA QETAIFAN ISLAND Full time

    Rixos Qetaifan Island NorthOpening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar RIXOS RIXOS DOHA QETAIFAN ISLAND Full time

    Rixos Qetaifan Island NorthOpening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the...

  • Telephone Operator Supervisor

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar accor hotel Full time

    Responsiblity:Hiring,training, and preparing call center representatives to respond tocustomer questions and complaints and troubleshoot problems withservices or products.Ensuring agentsunderstand and comply with all call center objectives, performancestandards, and policies.Answering agentquestions regarding best practices or difficultcalls.Identifying...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar W Hotels Full time

    Answer, record, log, and processall guest calls, requests, questions, orconcerns.Operate telephone switchboardstation.Process guest requests for wake-upcalls, screening calls, do not disturb, call forwarding, conferencecalls, TDD relay calls, and non-registered guestcalls.Advise guest of any messagesreceived.Monitor busy or unanswered lines,check back with...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full time

    The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as...

  • Receptionist / Telephone Operator – DOMASCO

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Al Futtaim Group Full time

    Receptionist / Telephone Operator – DOMASCO Doha Marketing Services Company W.L.L. (DOMASCO), an overseas joint venture of the reputable UAE-based Al Futtaim Group, has been operating business in Qatar for 18 years and has sole distribution Honda, Volvo cars and trucks, reputed brands of watches and electronics such as Raymond Weil, Casio, Sanyo, Aftron...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Rixos Hotels Full time

    JobDescriptionUnderstand and capable of doing allSwitchboard office duties.Answer and connectall the external and internal calls.Takesmessages and control all messages if they have been received by theguests.Handle wake-up callrequests.Control the Voice Mail and theTelephone Interface if the systems are workingproperly.Handle fire alarm and bombthreat.Handle...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o certificado equivalente de un programade Desarrollo...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time

    Kicking off truly memorable guest experiences with the warmest of welcomesAcknowledging IHG Rewards Club members and returning guests over the phoneProcess all incoming and outgoing calls accurately and courteouslyRecords and controls accurately wake up callsAssists guests with international calls and directory queriesHandles guests needs or requests and...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoCumplir con todas las políticas y los procedimientos de la compañía; informar al gerente los...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoCumplir con todas las políticas y los procedimientos de la...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoCumplir con todas las políticas y los procedimientos de la compañía; informar al gerente...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoCumplir con todas las políticas y los procedimientos de la compañía; informar al gerente...

  • At Your Service Agent/telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Follow all company policies and procedures; ensure uniform and personal appearance are clean and...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoCumplir con todas las políticas y los procedimientos de la compañía; informar al gerente los...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Crowne Plaza Hotels & Resorts Full time

    Join our extraordinary worldWe want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution...

  • Telephone Operator

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

    **Numer oferty** **Kategoria oferty pracy** Rooms & Guest Services Operations**Lokalizacja** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar ZOBACZ NA MAPIE**Harmonogram** Full-Time**Zdalna lokalizacja?** N**Przeprowadzka?** N**Rodzaj stanowiska** Non-Management- Marriott International jest pracodawcą zapewniającym równe szanse. Wierzymy w...