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IT Support Engineer
3 months ago
Accountabilities:
- Good knowledge on Client OS supporting (Installation, Configuration & troubleshooting).
- Knowledge on third party application ( Installation, Configuration & troubleshooting).
- Good knowledge on PC support (hardware installation , configuration & troubleshooting).
- Good knowledge on imaging tools usage, like Acronis , Symantec Ghost, ..etc.
- Optional have knowledge on Retail application support (C-Store).
- Basic knowledge on network level.
- Basic knowledge on Database level (preferred MS-SQL).
- Basic knowledge on Server environment (Domain Controller , Servers OS installation and Configuration).
- Ability to escalate any problems and issues in a timely manner.
- Good knowledge on using management and reporting tools using Microsoft outlook, Excel ,