Sales Manager

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

seaside retreat in the heart of Qatar's capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world's largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.Four Seasons Hotel Doha:-
Urban beachfront retreat in the heart of the business district. The Hotel Completed a multi-million dollar renovation in March 2020. Large F&B operation with 10 outlets and caters to significant banquets/outside catering. The hotel's F&B offering includes restaurants such as Nobu, Curiosa by Jean-George and Le Deli Robuchon.*
Four Seasons Hotel Doha is a Forbes Travel Guide – Five Star Hotel which is home to 237 guest rooms overlooking land and sea, nearly a quarter of which are suites. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st-century conveniences.

Our Team:-

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Responsibilities:

We are currently looking for a Sales Manager to join our Dynamic Sales Team. You will be promoting the Four Seasons Hotel Doha for our Clients. Not only will you service existing clients and agents, but you'll also seek new clients and as part of a wider team of Sales Managers, you will endeavor to achieve sales targets and the team's overall objectives.
Prospecting and securing individual and group bookings accounts on behalf of the hotel in accordance with the goals and strategies outlined in the annual Marketing Plan and in concert with WSO effort.
Soliciting and securing business from key corporate accounts and travel industry sources.
Adding value for guests while nurturing long-lasting client relationships and maintaining effective correspondence with all potential and existing clients.
Supporting the Director of Sales and leadership in the creation and review of sales reports.
Following up on all business inquiries/ leads and qualifying business to generate room nights and impact RevPAR performance and on all pending and currently booked business details.
Create and execute account plans for top 20 accounts and make recommendations regarding yield management, room night production, sales activities, etc.
Achieve monthly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.
Producing monthly sales recaps of market achievement based upon marketing plan objectives.
Establishing and maintaining a strong Golden: Sales & Catering System hygiene including account creation, account traces, contact information, client email lists, bookings, etc. in accordance with Four Seasons standards.
Understanding and maximizing the utilization of all automated sales and reservations systems (Opera) involved with corporate and travel industry business.
Participating in sales meetings, pipeline meetings and leadership meetings as required.
Initiating booking feedback as needed with the DOS, DOM and GM during the sales process up to and including contract.

Preferred Qualifications and Skills :-

A minimum of 2-3 years' experience in a similar position
Luxury hotel Sales experience.
Proven sales track record a plus.
College education or equivalent experience preferred.
Excellent communication skills.
Ideally, you will have experience working with reservations systems and be comfortable working in a multicultural environment with a strong understanding of Doha market.

Our Offering:-

Deeply instilled values-based company culture
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid annual home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage

Work Authorization:-

The Hotel will apply for work authorization for a successful candidate.

Learn more about employment with Four Seasons:-

You could also learn more about employment with Four Seasons via the following channels:

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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