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Application Support Lead
2 weeks ago
Manage, supervise and provide direction for the Application Support team, ensuring that all service level agreements are met, and incidents are resolved in a timely manner.
- Ensure that all incidents, problems, and service requests are tracked, managed, and resolved in accordance with established processes.
- Drafting RFPs and evaluating vendor proposals for new systems and upgrades.
- Performing technical evaluations and making recommendations for system improvements.
- Overseeing governance and compliance with policies and procedures on the operations team.
- Collaborating with internal teams to identify and resolve system issues.
- Providing regular reports on system performance and identifying opportunities for improvement.
- Ensuring system uptime and availability.
Salary:
From QAR20,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
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Application Support Lead
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Application Support Lead
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