Application Support

Job Summary:Key Responsibilities:Incident Management: Log all incidents and service requests accurately and follow up on them to ensure resolution. Provide firstline investigation and diagnosis, resolving incidents within the agreed service levels.Problem Resolution: Escalate complex issues to L2 or L3 support teams when necessary, ensuring clear...

Scope of WorkThe Application Support Lead will be responsible for managing and leading the Application Support team in supporting customer's applications. The following roles and responsibilities will be required:· Manage, supervise and provide direction for the Application Support team, ensuring that all service level agreements are met, and incidents are...

About the role In this role, you will be responsible for overseeing the support and maintenance of business critical applications. You are responsible for ensuring the smooth operation and availability of various business applications used within Qatar Airways. This includes troubleshooting application issues, resolving incidents, and providing technical...

About the roleIn this role, you will be responsible for overseeing the support and maintenance of business critical applications. You are responsible for ensuring the smooth operation and availability of various business applications used within Qatar Airways. This includes troubleshooting application issues, resolving incidents, and providing technical...

About the role In this role, you will be responsible for overseeing the support and maintenance of business critical applications. You are responsible for ensuring the smooth operation and availability of various business applications used within Qatar Airways. This includes troubleshooting application issues, resolving incidents, and providing technical...

About the RoleYou will be responsible to provide leadership, planning, prioritization, scheduling, reporting and effective execution of the application maintenance and support services. You will lead and drive the Level 3 production incident and problem management processes.This includes managing application support within assigned LOBs. You will also...

Application Support Analyst, DohaA fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application support and resolve day to day issues.Main Responsibilities:Investigating operational issues,...

IT Application Support ManagerQatar Airways Location Doha, Qatar Category Corporate & Commercial Job Id Closing Date: JOB DESCRIPTION About the Role You will be responsible to provide leadership, planning, prioritization, scheduling, reporting and effective execution of the application maintenance and support services. You will lead and drive the Level 3...

About the RoleYou will be responsible to provide leadership, planning, prioritization, scheduling, reporting and effective execution of the application maintenance and support services. You will lead and drive the Level 3 production incident and problem management processes.This includes managing application support within assigned LOBs. You will also...

Job descriptionDuties and Responsibilities Installation of Application, Solutions, Hardware devices and configuration of the solution as per the requirement and company instructions. Customization of Application as per the End user Requirement Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints...

Drive a "Business First" mentality within the application support team, focusing on innovation and creativity in AI, automation, business intelligence, and process improvement.Collaborate with executive management to create and exceed the IT department's annual goals, directly impacting business success.Spearhead the implementation of process automation,...

IT Application Support Specialist (Swift) for QatarFull-timeVAMSystems is a Business Consulting, IT Technology Solutions andServices company with operations in UAE, Qatar, Bahrain, USA,Australia, Singapore & India.VAMSystems is a Business Consulting, IT Technology Solutions andServices company with operations in UAE, Qatar, Bahrain, USA,Australia, Singapore...

Drive a "BusinessFirst" mentality within the application support team,focusing on innovation and creativity in AI, automation, businessintelligence, and processimprovement.Collaborate with executivemanagement to create and exceed the IT department's annualgoals, directly impacting businesssuccess.Spearhead the implementation ofprocess automation, data...

Hiring for a Application Support Lead for a govt dept in QatarManage, supervise and provide direction for the Application Support team, ensuring that all service level agreements are met, and incidents are resolved in a timely manner.Ensure that all incidents, problems, and service requests are tracked, managed, and resolved in accordance with established...

Nair Systems is currently looking for Application Support Engineer our Qatar operations with the following terms & conditions.JOB PURPOSE/SUMMARYQUALIFICATIONS, EXPERIENCERequired Qualifications: Bachelor's degree in Information Technology.Required Experience: Relevant experience minimum of 5+ years in Banking and Merchant acquiring payment gateways....

Duties and Responsibilities Identifying and resolving technical issues Providing technical support to clients Installing and conducting user training sessions on all product Willingness to travel across the globe including working on shift basis Developing reports for teams across the business Contact clients monthly to check system performance, product...

Able to use and support the services using Client's ticketing system (BMC remedy) Analyze the problems and open incidents to provide permanent or temporary solution where possible. Escalate tickets to technicians in the field and /or other departments and follow up with them until they are complete. Execute third party Respondent's recommendations to solve...

A fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application support and resolve day to day issues.Main Responsibilities:Investigating operational issues, problems and requests for...

ResponsibilitiesProvide specialist support andcontribute to the planning and organising of work for junior teammembers.Provide advanced technical support forcomplex applications, ensuring prompt issue resolution andminimising downtimeEnsure the effectiveresolution of service requests by adhering to defined service levelagreements (SLAs) to maintain and...

A fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application support and resolve day to day issues.Main Responsibilities:Investigating operational issues, problems and requests for...