Sales Manager

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar RAFFLES Full time

Company Description
BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.


By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo #BELIMITLESS

Job Description S
cope and Objectives


Responsible to implement all sales activities and maximize business opportunities in specific area of responsibility, implementing and executing all sales action plans.

Reporting to the Cluster Director of Sales, MICE, responsibilities and essential job functions include but are not limited to the following.


Essential Responsibilities and Duties

Business Development and Prospecting:

  • Solicit, confirm Corporate accounts including negotiating rates and confirming contracts that ensure targeted budget achievement.
  • Identify and create target accounts that will generate business on behalf of hotel but not conflict with GSO efforts.
  • Utilize arrival reports, Hotelligence, Opera business intelligence, Knowland etc, to solicit and secure business on behalf of hotel.
  • Use company wide programs, sales developments, prospecting projects, GSO customer events and reporting for individual business development.
  • Follow up on all business inquiries and leads and qualify business to generate room nights and impact RevPar performance.
  • Impact corporate sales production to ensure maximum account penetration.
  • Create and execute account plans for top 20 accounts and make recommendations re: pricing, yield management, room night production, sales activities, etc.
  • Achieve monthly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.
  • Manage annual RFP process for each individual targeted account including account and market intelligence and pricing recommendations to maximize hotel profitability and secure travel program inclusion.
  • Seek out new local business accounts with a focus on City Wide Sports Groups and Sports Travel.

Product Knowledge and Training:

  • Maintain thorough and complete product knowledge of the hotel and indepth understanding of comp set's Features/Advantages/Benefits.
  • Create VIP or Group resumes identifying and communicating traveler's needs and acting as liaison to ensure all operational and marketing aspects of their stay are met.
  • Understand and utilize the sales tools the company provides and to follow and support all sales and marketing MOS. Ability to sell all hotel products and services.
  • Understand and maximize the utilization of all automated sales and reservations systems (Opera) involved with corporate or travel industry business.
  • Participate in sales meetings, pipeline meetings and leadership meetings as required.
  • Respond and maintain effective correspondence with all potential and existing clients.
  • Follow up on all pending and currently booked business details.
  • Produce monthly sales recaps of market achievement based upon marketing plan objectives.
  • Produce and execute quarterly and annual action plans.

Additional Information Skills & Qualifications**- College Degree - 4 years or equivalent experience

  • Luxury hotel Sales preferred (minimum of 3 years) or 5 or operational hotel experience Proven sales track record a plus
  • Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Opera.
  • Reading, writing and oral proficiency in the required languages
  • Creativity in connecting with decisionmakers
  • Telephone prospecting skills
  • Time Management Skills
  • Written Communication Skills
  • Cando attitude

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