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Bell / Luggage Attendant

4 months ago

Qatar RIXOS Full time

Company Description Rixos Qetaifan Island North**Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country's biggest draws will be Qetaifan Island North's Waterpark attraction. The Rig 1938 is the world's highest tower of its kind, reaching 82 metres.

Job Description Bell / Luggage Attendant**This position is responsible to welcome and greet our guests in line with our company standards. Assist the guests with their luggage, respond to inquiries, and upsell our products and services.

  • Greet and welcome guests at the main entrance.
  • Assist in driveway management.
  • Assist arrivals and departing guests by opening and closing car and taxi doors.
  • Maintain a clean and tidy entrance and baggage room.
  • Ensure timely pick up and deliveries pertaining to baggage handling.
  • Provide information and/or assistance to guests as and when required.
  • Remember individual guest's names especially repeat and long staying guests.
  • Greet guests as they pass through the lobby to extend a personalized service.
  • Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance.
  • Alert Security or Duty Manager of suspicious looking person(s) / articles.

Qualifications

  • Secondary / High school education
  • Previous experience in a similar capacity
  • Good reading and oral proficiency in English language
  • Ability to speak Russian language is preferred