Data Center Technician
2 weeks ago
- Bachelors degree or equivalent practical experience.
- Experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
- Experience performing componentlevel repairs on IT equipment.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time including frequent bending kneeling climbing pushing/pulling and lifting.
- Ability to work nonstandard hours including working weekends holidays and on shiftbased schedule as required.
- Google IT Support Professional Certification.
- Candidates will typically have 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
- Experience working within a data center or network operation center environment.
- Ability to collaborate and partner with teams to overcome challenges.
- Ability to adapt to changes in a dynamic work environment.
The Hardware Operations team is responsible for monitoring the stateoftheart physical infrastructure behind Googles powerful search technology. As a Data Center Technician you will be part of a team that installs configures tests troubleshoots and maintains hardware and networking infrastructure to support the Google production of IT infrastructure. Youll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves installation of racks and machines troubleshooting faulty infrastructure components and working with infrastructure that is at the cuttingedge of computer technology.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms we make Googles product portfolio possible. Were proud to be our engineers engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running ensuring our users have the best and fastest experience possible.
Responsibilities- Resolve technical issues (e.g. hardware software application operational process) using different tools until final resolution communicating with different stakeholders.
- Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
- Contribute to and lead efforts/projects in the deployment maintenance and support of the Google Cloud region (cloud data center) infrastructure.
- Help test and troubleshoot new server hardware components and designs.
- Configure and troubleshoot OSrelated issues on server.
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