Assistant Front Office Manager

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Anantara Full time
Company Description


A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.

From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.


Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha.

Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East's only wellness centre in a resort setting, spread across lush botanical gardens.

Job Description:

You will assist the Front Office Manager in all matters relating to the day-to-day Front Office operation.

You will support efforts to maintain the highest level of quality in both products and services including the design of training plans, and running of training sessions for all Front Office team members.

You will help to ensure that all brand and Standard Operating Procedures are being adhered to and continue to capture best current practice in new SOPs relating to Front Office operation.

It will be your personal responsibility to drive upselling within the Front Office Department, and to work together effectively with all other departments to ensure a great experience for all of our guests.


Qualifications:

  • College degree in hotel management or related field
  • Previous experience in a Front Office management role
  • Strong commercial/business acumen
  • Experience with Front Office Systems
  • Fluent in English both written and verbal

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