Application Support Analyst – Doha

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Jameson Legal Full time

A fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application support and resolve day to day issues.

Main Responsibilities:

  • Investigating operational issues, problems and requests for support.
  • Monitoring progress of requests for support and ensuring users and stakeholders are kept informed.
  • Producing software designs showing processes, data flows and stored data.
  • Developing and executing test plans to verify the correct operation of completed software.
  • Defining and documenting small-scale projects, identifying and managing risks which might impact on the success of the project.
  • Ensuring compliance with information security policies and procedures.
  • Participating in meetings with stakeholders and assisting with presenting issues and solutions.

Required skills and experience:

  • Demonstrated experience in project management and IT support.
  • Technical expertise and broad IT knowledge.
  • Competent knowledge in core skills applications, tools and techniques.
  • Bachelor's degree in any computer science or information technology discipline.

To be considered for this role, you need to be a creative and analytical thinker with strong proactive problem-solving skills, and able to work independently or as part of a team.

This is an exciting role that offers a competitive salary and plenty of opportunity to progress.

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