Service Advisor Heavy Equipment _ Qatar

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar MasterHR Full time
Reception Manager, Workshop Supervisors, Team Leaders, Technicians,

Body Shop, Parts Department, Reception staff and personnel within the

workshop.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Establish rapport and trust with customers.
  • Document vehicle problems by listening to customers describe them and by asking probing
questions.

  • Road-test customer vehicles to confirm problems and, after service, to ensure that repairs have
been completed.

  • Maintain extensive contact with customers, phoning to provide estimates on service and repairs
before jobs are begun, explaining the appointment/scheduling system to customers, and

establishing with customers the method of payment for repairs (cash, warranty, etc.).

  • Maintain communication with the Workshop Controller and Technicians to obtain information on
updates and status of repairs.

  • Offer additional maintenance and repair services to customers when appropriate.
  • Undertake additional related responsibilities as required.
Basic: 5500 Qrs

Car Allowance: 1000

Mobile: 250

Company provided accommodation (Single room Sharing Flat accommodation)

After 6 months:
Family Ticket
House allowance of 3300 Qrs
Right & Interested candidates send your updated CV with photo to
Subject / Service Advisor Heavy Equipment _ Qatar
To avoid neglecting your CV ,please send CV with photo and write company industry for every position in your CV and write job title in the subject

Excellent customer service skills

Must be capable of handling dissatisfied customers and customers who

are confused about repairs and costs of service.

Organizational skills

Good communication, spoken and written English, Arabic is a plus

Detail oriented
Automotive systems , MS Office

About The Company

Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing).
Job vacancies for all careers
license No. '432', since 2001.

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