Vehicle Service Advisors

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar JOB HUB GLOBAL Full time

Job Title
:
Vehicle Service Advisor (Arabic Speaking)


Location
:
Qatar


Salary
:
QAR 8,000 - 9,500 as total package


Benefits:

-
Family status visa:

-
Yearly Bonus and Increment:

-
Car allowance amounting to QAR 750

Company Overview:


Join one of the leading automobile dealerships in Qatar and become part of a dynamic team committed to delivering exceptional service experiences to our valued customers.

We are currently seeking highly motivated and customer-focused Service Advisors of Arabic nationality to join our team.

Responsibilities:

  • Establish rapport and trust with customers, providing excellent customer service throughout their visit.
  • Document vehicle problems by actively listening to customers describe issues and asking probing questions to ensure comprehensive understanding.
  • Conduct road tests on customer vehicles to confirm reported problems and, after service, to ensure that repairs have been completed satisfactorily, if necessary.
  • Maintain extensive contact with customers, including providing estimates on service and repairs before work begins, explaining the appointment/scheduling system, and establishing payment methods for repairs (cash, warranty, etc.).
  • Maintain open communication with the Workshop Controller and Technicians to obtain updates and status reports on repairs in progress.
  • Offer additional maintenance and repair services to customers based on their vehicle's needs and manufacturer recommendations.
  • Undertake additional related responsibilities as required to ensure smooth operation of the service department and customer satisfaction.

Requirements:

  • Previous experience as a Service Advisor in an automotive dealership or related field preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
  • Strong problemsolving abilities and attention to detail.
  • Familiarity with automotive service and repair processes.
  • Ability to multitask and prioritize in a fastpaced environment.
  • Proficiency in Arabic and English languages.
  • Valid Qatar driver's license.

Benefits:

  • Competitive salary package with additional benefits.
  • Family status visa to facilitate relocation if required.
  • Yearly Bonus and Increment to recognize and reward performance.
  • Car allowance amounting to QAR 750.
  • Opportunity for growth and advancement within a reputable automotive dealership.

Job Types:
Full-time, Permanent

Salary:
QAR8, QAR9,500.00 per month

Application Question(s):

  • Do you have Minimum of 3 Years of experience with reputed car brands as Vehicle Service Advisor?
  • Are you agreeing with the salary mentioned in the job posting?
  • Do you have an NOC or Transferable visa and can join immediately?
Application Deadline: 29/02/2024
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